4,692 Reviews of Jackson Acura - Service Center
Nick Covino is the best! He and Jackson Acura have been taking care of my Acuras for years with never a problem. He and Jackson Acura have been taking care of my Acuras for years with never a problem. More
The service department, especially Nick Covino who is my representative, means professional service when YOU want to schedule. Always a fair price and you drive away in a clean car! representative, means professional service when YOU want to schedule. Always a fair price and you drive away in a clean car! More
Jackson Acura scheduled our appointment within one day of our call. They were very friendly, honest and completed the repairs very quickly. our call. They were very friendly, honest and completed the repairs very quickly. More
Dealership people are always very polite and helpful and make the process of coming in to have maintenance done on my vehicle very pleasant. make the process of coming in to have maintenance done on my vehicle very pleasant. More
1st time customer after moving from Florida. Easy to get an appointment and got right in even though I was 30 minutes early. Tech guys found a problem that could have been a much bigger proble Easy to get an appointment and got right in even though I was 30 minutes early. Tech guys found a problem that could have been a much bigger problem (and expense) if not discovered. All requested service work and the surprise repair completed in record time and back on the road home in under 2 hours. Can't be more pleased. I'll be back for sure. More
Had an emergency with my car late on a Friday afternoon. I was told to bring my car in and was given a loaner vehicle. The issue was resolved by midday the next day. Thank you Cody for your attention in get I was told to bring my car in and was given a loaner vehicle. The issue was resolved by midday the next day. Thank you Cody for your attention in getting my problem resolved so quickly. More
Cody was very kind and professional. I received great service and less wait time than I had anticipated. Very pleased! I received great service and less wait time than I had anticipated. Very pleased! More
Jackson Acura always provides outstanding service. I always work with Nick and he is a customer first employee who ensures I am satisfied. I always work with Nick and he is a customer first employee who ensures I am satisfied. More
Appreciated the service rep letting us know we didn't need a LOF since it was still at 60%. Asked them to change the wipers and do an overall check instead. They determined the battery was about dead a need a LOF since it was still at 60%. Asked them to change the wipers and do an overall check instead. They determined the battery was about dead and the brakes would need replacement. Nice to have the car in top shape before sending my son back out on I75 as he travels back to school. More
Love the service team at Jackson Acura. I've been going to Nick Covino since 2016 and he always steers me in the right direction. Great advice on what is important now and what can wait. I've been going to Nick Covino since 2016 and he always steers me in the right direction. Great advice on what is important now and what can wait. We'll be back at the next service for a set of tires. Time flies! More