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Jackson Acura - Service Center

Roswell, GA

4.7
5,078 Reviews

5,078 Reviews of Jackson Acura - Service Center

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November 04, 2023

I have been a Jackson Acura customer for years and everyone from sales to service is five star. More

by DEANAMULHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chege, Cameron Hilden
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're thrilled to hear that our dealership continues to meet your expectations. We work hard to make sure our guests have an exceptional experience every time they visit. Thank you very much for your business -- We look forward to serving you again in the future!

November 02, 2023

I worked with Nick Convino to get my car's windshield replaced after some weather damage. Nick helped with scheduling and making everything work, throughout some challenging back-ordering issues. He made More

by Moshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a positive experience with Nick and our service team. Your satisfaction is our priority! We greatly appreciate your business and look forward to your next visit.

November 01, 2023

Yvonne Russell is always very helpful, keeps me updated of everything that needs to be done, follows up with calls when needed More

by katyaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to hear Yvonne continues to provide a positive experience during your visits! Please don't hesitate to reach out if you need anything else. Thank you for choosing Jackson Acura! 


October 31, 2023

Extremely professional from start to end. It was also easy to setup the appointment and was able to be in and out with a reasonable wait. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We are very happy to hear you found our services helpful and convenient. Our goal is to make sure our guests have an exceptional experience each time they visit. We hope to assist you with your future vehicle needs!

October 31, 2023

I have been to the service department at Jackson Acura and would come back always. Everyone is extremely professional and the pricing is not bad either. I highly recommend this dealership. I have bee More

by Likes Her RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear Rodney and our team continue to serve you well! We work hard to make sure our guests have an exceptional experience. Thank you for choosing Jackson Acura!

October 31, 2023

Took care oil change very quickly even though I was little late after 3 PM. Thanks for the quick turn around. More

by vamsyalapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Nov 13, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to serve you well! If there is anything we can assist you with in the future, please let us know.

October 30, 2023

Great service. Appreciated the help. Convenient to drop by then get helped quickly and easily. More

by ALESSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Nov 02, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We are delighted you found your experience at Jackson Acura to be a positive one! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 28, 2023

Always very good friendly service and always very quick on getting it done while you wait! More

by JOHN.GRIMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear our team continues to serve you well! We sincerely value your business, and we look forward to your next visit!

October 26, 2023

Had a battery issue and they fixed it. Solid and efficient work! Thank you so much! More

by alliecyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our service team was able to assist you with your battery issue. Our goal is to provide guests with the most stress-free, efficient service possible. If there is anything we can assist you with in the future, please let us know!

October 26, 2023

Professional on time. Thank you for taking time to explain to me what needs to be done in my car More

by hkerkour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear our service team delivered a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. We hope to have the opportunity to assist you with your future sales and service needs.

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