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Jackson Acura - Service Center

Roswell, GA

4.8
5,074 Reviews

5,074 Reviews of Jackson Acura - Service Center

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July 22, 2023

As usual very professional and friendly staff. Very happy with the service. Yvonne is best service advisor ever. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 22, 2023

Great service advisor and fast service. Will come back next year for service. Very friendly. More

by bartam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 22, 2023

Jackson Acura has never disappointed. Their Service Department is all I trust to service my vehicle. More

by JUDIMCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 21, 2023

This was my first service experience at Jackson Acura and it was wonderful! Yvonne took exceptional care of me and was great with communication and customer service. I also spoke to the mechanic the day I le More

by Kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 21, 2023

Great service as always! Nick is professional, friendly and always explains needed repairs well. My car was ready right on time’ More

by S. Collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 20, 2023

Cody's explanation of any findings or what is needed is outstanding. Due to the customer service I've always received, as always, I will continue to have my car serviced at Jackson Acura. My car with 160,0 More

by JANERIOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 20, 2023

First time I ever felt lied to and uncomfortable in the dealership when having car serviced More

by ksvarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

We apologize for the mistake made while servicing your vehicle.

July 20, 2023

Never met a Randy Jones. Can not write 15 words kinda strange to have write 15 words. More

by susiq274
Recommend Dealer
Yes
Employees Worked With
Did not meet any of these people. Worked with Rob and Dimitri only.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 19, 2023

Good service. Cody was great. Will be back. Need more snacks in customer service lounge More

by Netn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 4 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 19, 2023

As a first time customer, Nick C was very helpful and explained everything to where I could understand. More

by FlatTopTed
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts
Aug 03, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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