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5,072 Reviews of Jackson Acura - Service Center
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June 25, 2023
I went in to service my Acura RDX. I am so glad Yvonne was my Service rep!! She was amazing. Always made me aware with what was going on. She called when needed. She made me feel like I am so glad Yvonne was my Service rep!! She was amazing. Always made me aware with what was going on. She called when needed. She made me feel like I was valued and important! More
by chrism.
Employees Worked With
June 24, 2023
Great staff, friendly and courteous, especially Yvonne in service! It’s always a pleasure to visit the dealership. service! It’s always a pleasure to visit the dealership. More
by PETERFARGO
Verified CustomerJune 23, 2023
Very efficient. Easy to make appointment and the process was very quick and smooth once there. Easy to make appointment and the process was very quick and smooth once there. More
by Dave Greer
Employees Worked With
June 23, 2023
had appt and was greeted when i arrived. courteous and informative. finished and out as i had been told courteous and informative. finished and out as i had been told More
by GULFMARINE
Employees Worked With
June 23, 2023
a good service dept and i have been using them for my last 2 acuras last 2 acuras More
by J_WHATLEY
Employees Worked With
June 22, 2023
Yvonne Russell was fantastic. She was knowledgeable and through. Overall it was a good experience She was knowledgeable and through. Overall it was a good experience More
by stephie4au
Employees Worked With
June 22, 2023
Yyvonne was extremely helpful and professional. It appears that she handles most of the service department since the other employee were in their offices discussing personal issues. I’ve always enj It appears that she handles most of the service department since the other employee were in their offices discussing personal issues. I’ve always enjoyed getting my vehicle serviced at Jackson Acura and will continue to request Yvonne. More
by J. Connelly
Employees Worked With
June 22, 2023
Until recently I would have called myself a reasonably satisfied customer but now will not consider the Acura or Honda brand for another purchase, ever. In fall 2022 we noticed peeling paint on the roof o satisfied customer but now will not consider the Acura or Honda brand for another purchase, ever. In fall 2022 we noticed peeling paint on the roof of my 2014 MDX; ironically a recall to repair the manufacturer defect expired a few months prior (and we never got the notice). After seven months of back and forth between my dealer, Acura and Honda, the companies made the decision to NOT honor the warranty and I am stuck with a used car that requires almost $2,000 worth of paint repair FOR THEIR MANUFACTURER DEFECT. So, if you're considering the brand, I highly suggest you beware. If it happened to me, it can happen to you - and the dealership will not go to bat for you. More
by Diane M.
Employees Worked With
June 21, 2023
Service was excellent. Sabri was excellent and went out of his way to answer all my questions and explain to me so I understood. Sabri was excellent and went out of his way to answer all my questions and explain to me so I understood. More
by tyralynn56
Employees Worked With
Sabri Jiffry service advisor ***** 5 stars
June 21, 2023
Jackson Acura and Rodney did a great job. A hood experience as always at JA. A hood experience as always at JA. More
by evan_harbot
Employees Worked With
