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Jackson Acura - Service Center

Roswell, GA

4.8
4,672 Reviews
Call Service Center (770) 650-4000

4,672 Reviews of Jackson Acura - Service Center

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September 15, 2022

The service was very pleasant and fast! ! They are Very Hard working people who make sure they get their job done. More

by Simba Chipo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Jackson Acura responded

Simba, It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

Helpful
September 15, 2022

Honestly, Yvonne Russell is AMAZING. Each visit is always special and handled with care. Thank you More

by nisanmcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we look forward to seeing you again!

Helpful
September 15, 2022

The Service Department always does what’s expected on servicing my Acura. Nik is a fantastic customer service person and explains in detail whatever needs to be done on my car. More

by KAYCHILD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician working on car.
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Sep 16, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Helpful
September 15, 2022

A well maintained dealership with an efficient team to check problems and take care of them in a timely manner. More

by HENRYJEW610
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

Helpful
September 14, 2022

They did an oil change and advised me about future service needs. Great job, Thanks More

by LWRABUN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
September 14, 2022

Washing could have been done better and vaccum n interior cleaning could be improved. There were lots of dust which were not cleaned properly More

by Srinivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

Helpful
September 14, 2022

I’m back again with a flat tire and damaged Rim don’t ask why but it had something to do with a curb:). Anyway short notice booked on a Saturday and all they opened with my car towed in the night before and More

by yavette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Helpful
September 13, 2022

Great time service. Really appreciate the open communication. It is still a bit pricy but I trust you. More

by Jmule10
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we look forward to seeing you again!

Helpful
September 13, 2022

Scott was fantastic to work with. The service was timely, and the wait facilities are top notch. More

by mcvayjf
Recommend Dealer
Yes
Employees Worked With
Scott Polito
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Sep 14, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we look forward to seeing you again!

Helpful
September 13, 2022

Great service on the breaks etc. I will co ti he doing my services at this location. More

by mariselespina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

Helpful
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