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Jackson Acura - Service Center

Roswell, GA

4.8
5,072 Reviews

5,072 Reviews of Jackson Acura - Service Center

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June 08, 2023

Bought car from this dealership and have had a few services over the last few years. This 100000 mile went well More

by Rick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 4 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 08, 2023

Smooth transaction… everything was properly explained. I will return for future service needs! Great Job More

by meiabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 05, 2023

I've owned three Acura MDXs; the last two were pearl white (2014 & 2015). white pearl paint is chipping, it is a known problem and part of a recall. I never received any notices...despite having owned More

by Mrobin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Covino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

Jun 12, 2023 -

Mrobin01 responded

Your response just validated my comment, thank you.

June 03, 2023

Thank you, Cameron for fitting us in for new brakes on a very busy Friday. I just think, if you were me you wouldn’t appreciate waiting 6 hours when you said I would be out of there in 3 hours. This is ju More

by lorilynns7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
June 03, 2023

Yvonne is the best car technician ever! And your dealership has such a great vibe that includes teamwork and a sense of urgency while being pleasant at the sale time. I am a repeat custo More

by krblanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Scott Polito
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

June 02, 2023

I have taken my TSX here for service for the past 15 years. Shaleem, Brittany and now Yvonne represent the best of the best for advisors. More

by CHERIEPEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Jackson Acura responded

Thank you for your continuing business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 02, 2023

Great service! ! The staff is extremely courteous and helpful! I'm planning to purchase my next Acura at this dealership More

by Reesie98l
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 31, 2023

I enjoyed working with Sergei. Wish Acura had not separated radio controls on the steering wheel More

by dalebrockwell
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Sergei, and we hope you'll enjoy your new Acura. We appreciate your review!

May 31, 2023

The identification of the problem was quick and accurate. The solution was fast, even with the wait for the additional parts. More

by carlos.eduardo.vieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 31, 2023

The issue was identified quickly. The solution was fast and accurate even with the wait for the parts. More

by carlos.eduardo.vieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Jun 27, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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