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Jackson Acura - Service Center

Roswell, GA

4.8
5,072 Reviews

5,072 Reviews of Jackson Acura - Service Center

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May 31, 2023

They are very experienced and welcoming people. They are capable of explaining the service needs to us very easyly. More

by yesimaltas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Scott Polito
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 30, 2023

Had my oil change done at Acura Jackson and It was a smooth process, thanks to Sabri my technical advisor. More

by iykemosindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 30, 2023

Yvonne is the best service advisor. She is very professional and always provides excellent customer service. More

by pcworle44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 27, 2023

Nick is the most knowledgeable and reputable service advisor. He provides very detailed explanation concerning service recommendations. More

by jlcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 26, 2023

Great service every time. Very responsive and mindful. I love going to get my vichele serviced with Acura. More

by Soflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 26, 2023

After buying our car in 2019, we have used Jackson exclusively for service. Always professionally staffed, lead by Nick Covino, for well priced service. More

by Gbarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 26, 2023

Everything went great. ..always very professional and timely. great job...overall, very satisfied with the team More

by twachter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 26, 2023

Yvonne and Nick Gossic are great, love Jackson Acura! Always efficient and friendly, fast service. More

by nicatnite99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 24, 2023

Not at all happy with the service department. Went in for routine service including oil change and was told it would be at least an hour and a half. Express oil change did all of the items in 20 More

by Jeffrey B
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Covino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jackson Acura responded

We apologize normally our service takes 60 minutes which includes a car was and vacuum and inspection, if you would like to leave off the carwash we can get a lot closer to your 20 minute time frame.

May 23, 2023

Excellent service as always! Yvonne went above and beyond to assist me with an unexpected lengthy car service appointment. More

by sonya.zinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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