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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
April 01, 2021
Adrian Gonzalez was outstanding. He stayed late as we drove from out of state. Professional, courteous and just outstanding. The finance manager was great as well! Thanks ! drove from out of state. Professional, courteous and just outstanding. The finance manager was great as well! Thanks ! More
by Jewell
Employees Worked With
March 26, 2021
Had a great experience shopping for a new SUV with the family. Fernando stayed in contact with us throughout the process and was very helpful. Sales rep Fernando is very charismatic and found any ways he family. Fernando stayed in contact with us throughout the process and was very helpful. Sales rep Fernando is very charismatic and found any ways he could to help us. Very happy with our experience. More
by Nicolepv
Employees Worked With
Fernando Columna
March 26, 2021
I had great sales man Joseph and his manager Joseph was new to the company however he showed the upmost confidence in his selling skills and was kind and made sure that buying my new but used SUV from the new to the company however he showed the upmost confidence in his selling skills and was kind and made sure that buying my new but used SUV from them with ease I am very pleased with all of the support that I received from all the staff at Jaffarian. Again thank you Joseph and staff for my SUV I look forward to buying my next car from you. More
by jami.herring22.jh
Employees Worked With
Joseph
March 25, 2021
Recently purchased a toyota and with the help of Adrian, he made my experience fast, easy and helpful! I would recommend him if you go he made my experience fast, easy and helpful! I would recommend him if you go More
by Curllj
Employees Worked With
March 23, 2021
Service department is super organized, clean, and professional. They keep in touch using the latest technology – text, email, even a video of your car when it's finished. Could never be happy about t professional. They keep in touch using the latest technology – text, email, even a video of your car when it's finished. Could never be happy about the cost of maintenance procedures! But the oil change was very reasonable! They met me half way on the other recommended services. More
by darmac53
Employees Worked With
Service Department
January 20, 2021
Service advisor, Mathew Johnson provided us with excellent service even though we did not have an appointment. He made the process extremely pleasant and simple. excellent service even though we did not have an appointment. He made the process extremely pleasant and simple. More
by Rick Porro
Employees Worked With
Mathew Johnson
December 17, 2020
Recently moved to the area and needed a Toyota dealer to service my 2020 leased vehicle. Gave them a shot and was super happy with everything. From a pandemic/COVID standpoint, they were very clean and clea service my 2020 leased vehicle. Gave them a shot and was super happy with everything. From a pandemic/COVID standpoint, they were very clean and clear with directions. They also are very tech forward, and I was surprised when I got a text with my inspection results and a video from the tech before they even called me to check out! Really well done and I'll definitely be back! More
by chris.roughton
Employees Worked With
Morgan Moran
December 12, 2020
We absolutely love going to Jaffarian. I personally have bought my last 3 cars from Gavin and his team at Jaffarian Volvo. I have had an amazing experience each and every time. Gavin is super knowledgeable bought my last 3 cars from Gavin and his team at Jaffarian Volvo. I have had an amazing experience each and every time. Gavin is super knowledgeable and gets things done quickly! My husband and I will shop no other place than Jaffarian! =] More
by Laura Perelli
Employees Worked With
December 09, 2020
My first sales experience with Ronnie Rosario was 3 years ago when i leased a car for the first time. He made my experience wonderful! That is why I just leased again with Ronnie at the helm. It was a great ago when i leased a car for the first time. He made my experience wonderful! That is why I just leased again with Ronnie at the helm. It was a great decision on my part to reach out to Ronnie for advice. Ronnie is professional in every aspect and, honest. The dealership received 5 stars due to Ronnie Rosario. More
by Robin LeFevre
Employees Worked With
December 08, 2020
Working with Ronnie was probably the most pleasant car shopping experience. I went in thinking of purchasing a hybrid. He told me due to my driving habits I should save my money because a hybrid wouldn’t shopping experience. I went in thinking of purchasing a hybrid. He told me due to my driving habits I should save my money because a hybrid wouldn’t be best for me. At that point I knew I could trust him & he put me in the PERFECT (less expensive) car for me. More
by dmp121359
Employees Worked With
