Jaguar Land Rover Santa Monica
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Jorge was wonderful. My only complaint is that I was told they'd replace the battery for my key and that was not done which means I have to find the time to go back. Othe My only complaint is that I was told they'd replace the battery for my key and that was not done which means I have to find the time to go back. Other than that they did an amazing job cleaning my car as well, that was such a pleasant surprise. More
As long as Rebecca Corbin is at Santa Monica it will always have issues and problems. It starts from the top down. She doesn’t care about customers at all, profit margin is all she cares about. I’ve giv always have issues and problems. It starts from the top down. She doesn’t care about customers at all, profit margin is all she cares about. I’ve given this dealership many opportunities to get things done right, John is really a great guy and helpful, as for his boss, she is another story and the reason why we don’t take out Range Rovers or Jaguar to them anymore. I’d rather drive to Woodland Hills than have to deal with Rebecca ever again. Not worth the headache. They literally keep the car and then come back with “we couldn’t duplicate it” the speaker is literally blown out, how can you not duplicate it? I had to physically show them the subwoofer was separated from the housing, how does a technician miss this and tell me “they can’t duplicate it” beyond frustrating that they hold your car and don’t do the work. More
THE PROBLEM "RESTRICTED PERFORMANCE" WAS NOT FIXED. CAME BACK 4 WEEKS LATER. THEN THE MISFORTUNE OF DEALING WITH MARIO GARCIA. NEVER WOULD CALL BACK AS HE SAID ON SEVERAL OCCASION. RAFI THEN TOOK CARE CAME BACK 4 WEEKS LATER. THEN THE MISFORTUNE OF DEALING WITH MARIO GARCIA. NEVER WOULD CALL BACK AS HE SAID ON SEVERAL OCCASION. RAFI THEN TOOK CARE OF IT . WHEN I ASKED RAFI WAS THE CAR READY, HE SAID "YEAD DIDN'T MARIO CALL YOU AT 1PM". NO MARIO DID NOT CALL NOR DID HE CALL ON FRIDAY 9/15 AS HE SAID HE WOULD TO UPDATE THE CAR. HE NEVER EVEN CAME TO WORK THAT DAY. NOT TO MENTION THE WHOLE REASON I BROUGHT THE CAR IN THIS LAST TIME (ON 9/13) WAS DUE TO THE RED LIGHT WARNING ("RESTRICTED PERFORMANCE") WHICH MR. HERNANDEZ TOLD ME WAS TAKEN CARE OF WHEN I HAD BROUGHT THE CAR IN 4 WEEKS EARLIER TO UNDERGO ITS ANNUAL MAINTENAANCE AND PURCHASE 2 MORE TIRES. ALL IN ALL VERY FRUSTRATING EXPERIENCE. I DREAD EVER CALLING BACK More
The guy lied about his price, and he should get fired. Makes me never want to use your company again. Makes me never want to use your company again. More
Mario has always been extremely helpful, he keeps me up to date on my repairs and has been very helpful explaining repair details with me. An asset to your team. to date on my repairs and has been very helpful explaining repair details with me. An asset to your team. More
Kenny was beyond helpful and made this process as smooth as possible. Very very happy with my experience. as possible. Very very happy with my experience. More
This was a complimentary service. No hassles. I appreciate the service and will recommend the company to my friends who also have jaguars. Thank e No hassles. I appreciate the service and will recommend the company to my friends who also have jaguars. Thank e More
I recently had the pleasure of working with Kenneth Kibanga and Erik and I must say that my experience was exceptional. From the moment I walked into the dealership Kenny made me feel welcomed and valu Kibanga and Erik and I must say that my experience was exceptional. From the moment I walked into the dealership Kenny made me feel welcomed and valued as a customer. One of the first things that stood out to me about Kenneth was his extensive knowledge and expertise about Range Rover. I had done some research prior to visiting the dealership, but Kenny was able to provide me with even more detailed information about the trucks I was interested in. He patiently answered all of my questions and took the time to explain the features and advantages of each truck. What impressed me the most about Kenneth was his honesty and integrity. At no point did I feel any pressure to make a purchase or to choose a more expensive option. He genuinely listened to my needs and budget considerations, and he was able to recommend a ruck that met my requirements perfectly. His transparency and straightforward made the entire buying process stress-free and enjoyable. More