Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
325 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
325 Reviews of Jaguar Land Rover Santa Monica - Service Center
Sort by
March 13, 2025
Mario is amazing. He makes sure i have a rental ready and only need to spend about 10 mins at the shop. He makes sure i have a rental ready and only need to spend about 10 mins at the shop. More
by HABEN.AGOSTINO
Verified CustomerEmployees Worked With
March 07, 2025
I took the car in as the brakes were grinding. The mechanic said we were at 60% and the Rotors were fine. The Mechanic suggested changing out the front brakes for $2150. I said Ok. I picked up The mechanic said we were at 60% and the Rotors were fine. The Mechanic suggested changing out the front brakes for $2150. I said Ok. I picked up the car and with in 20 feet I noticed the same problem. They then said I needed to change the rear brakes. They changed the rear brakes also, free of charge, however the brakes were changed less than 2 years ago and less than 14,000 miles. The brakes had rust on them so not sure if they used original Land Rover parts. Russ and Rebecca were very nice and apologetic as this really wasn't their fault. Lesson learned, listen to the customer and don't always trust the mechanic and maybe, just maybe check their work. More
by jeffmarks
Employees Worked With
Russ and Rebecca
March 05, 2025
Very good , clean and professional . Armando my service advisor is the best , he always kept me in the loop about my car. Armando my service advisor is the best , he always kept me in the loop about my car. More
by SFRAYATI
February 23, 2025
Armando was great. He was so friendly. The job got done right thank you so much. He was so friendly. The job got done right thank you so much. More
by OASISHANDWASH
Employees Worked With
February 23, 2025
Jorge Rojas at Jaguar Land Rover Santa Monica is a very professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more pleasant experience. More
by KWOOWOO
Employees Worked With
February 17, 2025
service bay was quick and efficient. My car was returned to me very quickly and was cleaned as well. My car was returned to me very quickly and was cleaned as well. More
by GRAYSTON
Employees Worked With
February 15, 2025
Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. friendly. I definitely feel like I was serviced properly. More
by lukmandotson
February 13, 2025
I have owned Jaguars for almost 10 years. La Brea dealership is closer to me than Sta Monica dealership. It is only because of John Bevardos's expertise and professionalism that I have been La Brea dealership is closer to me than Sta Monica dealership. It is only because of John Bevardos's expertise and professionalism that I have been visiting Sta Monica dealership. I had to wait extra days to have my XK RS serviced. Having more expert mechanics in the shop would have changed my overall rating to 5 stars. More
by MOSTOFI
Employees Worked With
January 27, 2025
Excellent service, they help me every time my car needs maintenance. Great service and pleasant people. maintenance. Great service and pleasant people. More
by MICHAELORBER
Employees Worked With
