Jaguar Land Rover Santa Monica - Service Center

Russ was helpful but the repair departmenr was terrible. My car play no longer works. I have brought my car in twice for 10 days each. They took pictures of the manual and told me to read the manual. I My car play no longer works. I have brought my car in twice for 10 days each. They took pictures of the manual and told me to read the manual. I called to speak to the manager and he/she never returned my call. More

Took my truck to get serviced with Mario. I've been going to him for years and just like my previous visits, I had a good experience. He and his team are very professional, which minimizes my I've been going to him for years and just like my previous visits, I had a good experience. He and his team are very professional, which minimizes my waiting time. An important factor for me! More

John varvatos is highly qualified and helps me out every time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work More

John Varvatos is the best service advisor in all of the companies. I have worked with him for years and years and years. He is responsive to my needs. He is fast. He is efficient and he takes good care of companies. I have worked with him for years and years and years. He is responsive to my needs. He is fast. He is efficient and he takes good care of me. This is why I have been to Jaguar Land Rover customer for decades. Lose him maybe lose me lol give him a raise. More

I scheduled my service and as always Mario and his team did a excellent job. Their customer service and attention to detail goes unmatched. Always a pleasure. did a excellent job. Their customer service and attention to detail goes unmatched. Always a pleasure. More

Always a pleasure to do business here. John is a pleasure to work with!!! The process is always easy. John is a pleasure to work with!!! The process is always easy. More

Rus was an honor to do business with. He was very professional and he takes good care of us everytime we visit He was very professional and he takes good care of us everytime we visit More

I had really good experience with the whole team and maria made whole process so smooth maria made whole process so smooth More

Jorge took great of us. I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double ch I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double check my coverage. Unfortunately , the tire coverage had run out BUT I had lots of coverage for wheel restoration. He helped coordinate repairs to both along with a service to my car. In a few days my car was not only running smoothly but it looked brand new with ALL the wheels bright and shiny. I was thrilled and so happy with his professionalism to coordinate what needed to be done. A very big thanks to Jorge.and Jaguar. More

Mario was great (as always- very clear on what the repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better. repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better. More