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James Wood AutoPark - Service Center
Denton, TX
2,598 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
2,598 Reviews of James Wood AutoPark - Service Center
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June 16, 2024
Took good care of the car and good integration. Staff was also good and they answered all my questions Staff was also good and they answered all my questions More
by vineeth
Verified Customer
June 16, 2024
Great service and a friendly environment. They made me feel as I was at home. They made me feel as I was at home. More
by JOSEARIOSRDZ
Employees Worked With
June 16, 2024
Communication was lacking this time. Normally good, but was not told what was going on with the vehicle, I had to call at the end of the day to hear it was ready. Also, information given Normally good, but was not told what was going on with the vehicle, I had to call at the end of the day to hear it was ready. Also, information given at check in did not get passed through and caused some confusion at pickup. More
by LBNEWOOD
Employees Worked With
June 15, 2024
My customer service advisor Jarrett Abel did a great job getting my tires replaced. They match the originals perfectly. The shop over inflated them, I let some air out and everything is fine. getting my tires replaced. They match the originals perfectly. The shop over inflated them, I let some air out and everything is fine. More
by phill7
Employees Worked With
June 15, 2024
Great communication from this dealership. Repairs were completed quickly. Thank you for the great customer service. Repairs were completed quickly. Thank you for the great customer service. More
by texasfreesound
Employees Worked With
Other Employees :
Tammy Brooks
June 15, 2024
The team at James Wood is the best I've ever dealt with. Simple and smooth transaction from start to finish! Simple and smooth transaction from start to finish! More
by billyshirley33
June 15, 2024
I was having issues with the air conditioning in my 2019 Buick Encore. Samantha Oliphant took care of me every step of the way. She was so courteous and showed so much expertise in having my AC issue Buick Encore. Samantha Oliphant took care of me every step of the way. She was so courteous and showed so much expertise in having my AC issue addressed and corrected in a timely manner. More
by rosalindemilyadair
Employees Worked With
June 14, 2024
They are friendly and very nice employees. Helpful and understanding do a great job and on time. Helpful and understanding do a great job and on time. More
by asoriano0
Employees Worked With
June 14, 2024
Thry take real good care of you. Rachel Alvey takes care of my cadillacshe went way out of her way to take care of me. Timothy Wilkins takes good care of my truck too. Rachel Alvey takes care of my cadillacshe went way out of her way to take care of me. Timothy Wilkins takes good care of my truck too. More
by DANDR50
June 14, 2024
Taylor was very helpful and was very knowledgeable about the questions I asked. I came in for an oil change without and appointment. She got me in right away and I was out in an hour. There prices are lo the questions I asked. I came in for an oil change without and appointment. She got me in right away and I was out in an hour. There prices are lower that Cadillac dealers in the DFW area. Great Service. Thanks More
by CEGONZO2101
Employees Worked With
Taylor
