Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood AutoPark - Service Center
Denton, TX
2,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,603 Reviews of James Wood AutoPark - Service Center
Sort by
June 11, 2024
Dealership is clean and they attended me pretty quickly. I would come here again for service I would come here again for service More
by EDWINSOTOVILLELA
Verified CustomerEmployees Worked With
June 11, 2024
Booking an appointment was so very easy - I was very impresssed. James Wood is 1 impresssed. James Wood is 1 More
by HAWKINSLIMOUSIN
Employees Worked With
June 11, 2024
I had a 10:30 appointment and didn't leave until 12:15. Just and oil change and tire rotation. What's the point of making an appointment if it still takes an hour and forty five minutes to get what you nee Just and oil change and tire rotation. What's the point of making an appointment if it still takes an hour and forty five minutes to get what you needed done. Very unhappy. My service advisor was great, the shop itself, not so good. More
by LARRYPAPENTHIEN
Employees Worked With
June 11, 2024
I worked with Katie and she was great and understanding even though I had to drive from 2.5 hours away it was worth it. even though I had to drive from 2.5 hours away it was worth it. More
by taglecarlos
Employees Worked With
June 10, 2024
Tim Wilkins continually takes care of me and my GMC truck. Service cares about my vehicle. truck. Service cares about my vehicle. More
by jenabearc5
Employees Worked With
June 09, 2024
This new 3% charge for Credit Card use is ridiculous to me. It will make me go to another dealership. Also bought tires from James Woods only to find out when paying they have discontinued the road haz me. It will make me go to another dealership. Also bought tires from James Woods only to find out when paying they have discontinued the road hazard warranty. Bad business. This will make me go to a different dealership to purchase my vehicles that will do right on service of my vehicle. I have bought my last 5 cars from James Woods. But could be my last. Very disappointing to see this in a business. Economy is hard but it is also hard for consumer. Sorry James Woods but this is not the way you do your customer base. After talking to several employees they are not liking these changes either. So it must be a change in the upper. Hope they figure it out before they loose a lot of business. More
by scottkoenning
Employees Worked With
June 09, 2024
The dealership was fast and easy from the time I saw my vehicle online to finish. It only took 2 days and the deal was done. vehicle online to finish. It only took 2 days and the deal was done. More
by mikeopitz11
Employees Worked With
June 08, 2024
Fixed right the first time. Not always easy with electrical gremlins. Also flashed the ECU to fix the long crank/no start issue on the LM2. Not always easy with electrical gremlins. Also flashed the ECU to fix the long crank/no start issue on the LM2. More
by TXREINHARTS
Employees Worked With
June 08, 2024
Gavynn and Samantha are awesome service agents. They pick up for each other, when one is not available. All of my questions were answered quickly. They treat me as a valued customer. They pick up for each other, when one is not available. All of my questions were answered quickly. They treat me as a valued customer. More
by SBURGE
June 07, 2024
Samantha was very helpful and professional. She was very helpful and kept me informant of the status. She was very helpful and kept me informant of the status. More
by meastwood18
