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James Wood AutoPark - Service Center

Denton, TX

4.7
2,581 Reviews

2,581 Reviews of James Wood AutoPark - Service Center

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May 02, 2024

First time in 30 years that I’ve enjoyed the car buying experience. Up front and no games. Thanks to the manager and finance pro. More

by TIMSWEETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sweeden
May 03, 2024 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us, Tim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

May 02, 2024

The device writers were attentive and the work was done On time and on estimate More

by MARKM430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood AutoPark responded

Mark, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

May 02, 2024

Great service and attention to the customer. Would recommend to other family, friends and acquaintances. More

by GARY.D.LEWIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Gary. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

May 01, 2024

The staff are friendly, the service times are reasonable given the problems my vehicle presented with. More

by firerader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 01, 2024

Easy to set appointment via the internet and dealing with Jared was a pleasure. He threw in a car wash for an extra touch! More

by TKERR427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2024

Basically, a good experience. Samantha was very responsive and communicated well. They thought there was an issue with the transmission but did not communicate it very clearly or More

by GWinegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
May 03, 2024 -

James Wood AutoPark responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and would like to learn more about your experience. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2024

Outstanding service. ....good job Edwin chan is aways outstanding to work with . good job Edwin More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Edwin does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 29, 2024

Buddy was fantastic! I loath buying vehicles, Buddy made the experience simple and painless. He understood what I was looking for very quickly and delivered to correct ve More

by skbauman
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood AutoPark responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Buddy and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

Samantha provided exceptional 5 star service. Service on my Equinox was completed quickly and Samantha took the time to acknowledge me as I was leaving. 😊 More

by CHARLOTTE.HAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

Was first one in and it still took over an hour and a half for oil change and transmission oil change, More

by FISHMAN1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood AutoPark responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

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