James Wood AutoPark - Service Center

Very efficient and polite. They kept me informed about my car being serviced. The waiting area was. Dry comfortable and clean They kept me informed about my car being serviced. The waiting area was. Dry comfortable and clean More

Had a really, really, really Real Really really really Really really great experience.Thank you Really really great experience.Thank you More

I dropped my car off at 745am Friday morning for a wash and recalibration of my tire sensors. Ask for a body shop estimate as well since I need to replace my door. I showed up at 6pm after it being there a and recalibration of my tire sensors. Ask for a body shop estimate as well since I need to replace my door. I showed up at 6pm after it being there all day and Gavynn said he forgot to take it down to the body shop. He said “out of sight out of mind” and took it down to the body shop to get the estimate. I was upset since it had been there 11 hours but I agreed since I needed the quote. He came back and said they took a bunch of pictures and will be sending me a quote via email. The estimate has still not been sent and have had no communication from anyone in the dealership. Also, my tire sensors are worse than before I dropped it off. I had 3 of 4 working now none are working. More

It was easy to schedule an appointment for the weekend when I was available. Thanks! when I was available. Thanks! More

My advisor did a great job but to not have any loaner vehicles available for a 4 plus hour service visit is disappointing. vehicles available for a 4 plus hour service visit is disappointing. More

Only James Wood has done service on my 2012 vehicle. Always prompt, courteous and job well done. Always prompt, courteous and job well done. More

Great and fast service the service staff was very helpful and a pleasure to deal with. helpful and a pleasure to deal with. More

The diagnosis and repair work were all done in one day. Vehicle was picked up the next morning and everything is working as it should. Vehicle was picked up the next morning and everything is working as it should. More

This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Friendly and Fast. My service was completed in around a hour and half with Oil Change, Tire Rotation and Exterior Wash. More

Provided expectational customer service again! Rachel and the team always take good care of me, Rachel and the team always take good care of me, More