
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Amazing and very minimal transaction! Bob Miller is a great asset to this dealership! Will definitely be back. Bob Miller is a great asset to this dealership! Will definitely be back. More
They are always friendly and keep you up to date on the status of your needed service. They always listen to what you are trying to tell them. status of your needed service. They always listen to what you are trying to tell them. More
James woods and hunter were awesome! Hands down the best dealership experience I've ever had. Hands down the best dealership experience I've ever had. More
Can’t say enough about my service experience. Top notch attention to detail from start to finish! I highly recommend to anyone needing service. Top notch attention to detail from start to finish! I highly recommend to anyone needing service. More
Our car buying experience with James Wood sales and finance was very stress free and very simple from start to finish finance was very stress free and very simple from start to finish More
Jason and his team made the buying process so easy! He was able to locate the truck I was looking for and get it in very quickly. He was very knowledgeable and professional. He had everything ready He was able to locate the truck I was looking for and get it in very quickly. He was very knowledgeable and professional. He had everything ready to go when I got to the dealership. More
To start out, I won't say that I wouldn't recommend James Wood Motors for service ... maybe it was an "off week" for them. Long story short, I took my vehicle in to get looked at as it had some electrical is Wood Motors for service ... maybe it was an "off week" for them. Long story short, I took my vehicle in to get looked at as it had some electrical issues and I was going to go ahead and get an oil change while it was being looked at. I brought the vehicle in on a Monday morning. I knew it would be there for at least a day or two, but by that Thursday, I still had not heard anything about the truck. I called that morning and didn't receive a call back. I called later that evening and my service manager was gone, so i asked to leave a note to be called first thing on Friday. I didn't hear anything and finally connected with my service manger later that afternoon, who stated the vehicle was ready. Fine. No problem. They had given me a loaner vehicle, so i chalked the truck being there so long and no word on it as "bygones". Well, I get my truck and the oil obviously had been changed, but that felt like that was it. It said they did a multi-point inspection to go along with the oil change, but when receiving my truck, my windshield wiper washer area was bone dry - just like it was when I brought it in. No topping off of any fluids, what so ever. Tack on a tire rotation, which I "think" was completed. But, when completed, they didn't even look at my PSI on the tires and of course I drove off the lot after getting my truck, with all four tires at least 4-5 PSI lower than what they should have been. I guess, don't say you completed a multi-point inspection, if you aren't going to do the basic multi-point inspections. To me, it's like ordering french fries from a drive thru and the employees not adding any ketchup to my bag. I shouldn't have to ask for ketchup. I shouldn't have to ask that my tires are inflated and my washer fluid topped off. Would I come back? Doubtful, just because Decatur is quite the drive for me. But, they were willing to offer me a loaner, and I did appreciate that very much. I guess if I were to look at coming back, i would just ask if they are planning to air up my tires (if low) and/or top off my fluids (if low). More
Consistent courteous efficient service. Comfortable waiting are and a cup of coffee is always available. Highly recommended. Comfortable waiting are and a cup of coffee is always available. Highly recommended. More
Their sales method is to not be pushy, be knowledgeable about the vehicles, and sell them at a transparent, reasonable price with no dealer add-ons. Landon East was top notch. about the vehicles, and sell them at a transparent, reasonable price with no dealer add-ons. Landon East was top notch. More