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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,620 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,620 reviews

August 24, 2024

Amazing and very minimal transaction! Bob Miller is a great asset to this dealership! Will definitely be back. More

by wann.brandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear you had an amazing and smooth transaction at James Wood Chevrolet Buick GMC Decatur. It's great to know that Bob made a positive impression on your experience. I look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 24, 2024

They are always friendly and keep you up to date on the status of your needed service. They always listen to what you are trying to tell them. More

by terrytimec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be friendly and attentive to your service needs. We pride ourselves on providing great communication and listening to our customers. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 24, 2024

James woods and hunter were awesome! Hands down the best dealership experience I've ever had. More

by BROCK REAVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Brock! I'm thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It’s great to know that James and Hunter made your visit memorable. I appreciate your kind words and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 23, 2024

Fast, friendly, and fair! Milo was just awesome! I’ve never purchased a vehicle with so much ease. More

by CBARTOW1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milo
Aug 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that Milo provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. I strive to make the vehicle purchasing process as easy and enjoyable as possible. I hope to see you again soon, and please feel free to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 23, 2024

Can’t say enough about my service experience. Top notch attention to detail from start to finish! I highly recommend to anyone needing service. More

by NICOLENEWBERRY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a top-notch service experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 22, 2024

Our car buying experience with James Wood sales and finance was very stress free and very simple from start to finish More

by coachlawarren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your car buying experience with James Wood Chevrolet Buick GMC Decatur was stress-free and simple. I strive to make every transaction as smooth as possible. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 22, 2024

Jason and his team made the buying process so easy! He was able to locate the truck I was looking for and get it in very quickly. He was very knowledgeable and professional. He had everything ready More

by ERICR6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Jason and his team at James Wood Chevrolet Buick GMC Decatur made your buying process easy and efficient. It’s great to know that you found the truck you were looking for and that Jason's professionalism and knowledge made a positive impact. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 22, 2024

To start out, I won't say that I wouldn't recommend James Wood Motors for service ... maybe it was an "off week" for them. Long story short, I took my vehicle in to get looked at as it had some electrical is More

by d.myres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to speak with me about your concerns and allowing us to resolve them. If you have any other concerns or questions, please feel free to reach out to me directly. Sincerely, Paul Johnson Service Manager pjohnson@jameswood.com 940-627-7664

August 22, 2024

Consistent courteous efficient service. Comfortable waiting are and a cup of coffee is always available. Highly recommended. More

by mikesnodgrass45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about the consistent, courteous, and efficient service at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you enjoyed the comfortable waiting area and the coffee. Your recommendation means a lot to me, and I look forward to welcoming you back soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 22, 2024

Their sales method is to not be pushy, be knowledgeable about the vehicles, and sell them at a transparent, reasonable price with no dealer add-ons. Landon East was top notch. More

by AUSTIN_ASU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful that Landon was able to provide you with knowledgeable and transparent service. I strive to maintain those values in every interaction. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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