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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,532 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,532 reviews

July 05, 2024

Great experience. Easy to do business. No pressure from salesman or management. It was a pleasure working with Clay and Beau. I will recommend this dealership to anyo More

by ariscook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the wonderful review! We're thrilled to hear about your positive experience with Clay and Beau. We appreciate your recommendation and look forward to assisting you or your friends next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Bryan and the entire service department is always very helpful and efficient. We appreciate it! More

by tmkesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for acknowledging Bryan and our service department! We are glad to hear that you found them helpful and efficient. We appreciate your positive feedback and look forward to assisting you again. It was a pleasure working with you at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

Flew in from Houston to pick up at brand new 2024 Chevy Corvette. Everything was great. Staff was beyond amazing. More

by ESIAS185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the amazing review! We are thrilled to hear that your experience with us was great, and our staff went above and beyond to assist you. Enjoy your brand new 2024 Chevy Corvette, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

James Wood Decatur has always been our go to dealer for new and used vehicles. Cathy was helpful and courteous and would definitely buy from her again. Excellent service. More

by ssg.82airborne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs! We appreciate your kind words about Cathy and are thrilled to hear about the excellent service you received. We look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Bryan takes excellent care of me whenever I need service. Always courteous and professional atmosphere. More

by DALEGERIJAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, for your kind words and for recognizing the excellent care you received from us at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to providing you with the same level of service. Feel free to reach out anytime you need assistance. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

Karen did an exceptional job, we called her about 2 new trucks, she took her time, brought 4 trucks up so we could compare side by side. She was here imformative and attentive, she made sure that we were i More

by mike@nortexconcretetx.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We appreciate you highlighting Karen's exceptional service and the effort she put into finding you the perfect truck. We are thrilled that you had such a positive experience with us. We look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

One of the easiest car purchases. Quick response to my online inquiry and had the truck 2 days later! Would definitely use this dealership again. More

by Parker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Parker, for the outstanding review! We are thrilled to hear that you had such a seamless car purchase experience with us at James Wood Chevrolet Buick GMC Decatur. We strive to provide quick and efficient service, and we are happy to have met your expectations. We look forward to assisting you with any future car needs. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Great experience with Kathy and with all the dealership personal. I would highly recommend this dealership and Kathy Spurgeon More

by jlmmpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review. We are thrilled to hear that you had a great experience with Kathy and our entire team. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

It is a wonderful place to do business. Tyler answered all of my questions and made it very easy. More

by robtesson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review, Rob! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Tyler provided you with excellent service and made your transaction easy. We appreciate your business and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Fast friendly service. Highly recommend From sales to finance services. Great experience Can’t wait to work with yal’ll again More

by griff307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic 5-star review! We appreciate your recommendation and are thrilled to hear about your great experience with our sales and finance teams. We can't wait to work with you again at James Wood Chevrolet Buick GMC Decatur. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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