Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,426 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,426 reviews
June 18, 2024
Everything went good with no issues as Bryan Stanley good care of the customer and keeps the customer informed. care of the customer and keeps the customer informed. More
by mharmons
Verified CustomerEmployees Worked With
June 18, 2024
This has been my second vehicle purchase from this dealership and with Rocco Rotundo. Both experiences have been great and much more professional than other dealerships and salesmen that I've encounte dealership and with Rocco Rotundo. Both experiences have been great and much more professional than other dealerships and salesmen that I've encountered. As I hear friends or family mention that they are looking for a new vehicle, I always try to steer them towards Rocco over at James Wood Decatur. More
by msharding75
Employees Worked With
June 18, 2024
I hate going into a car dealership. I’ve never had a good experience…until now. Randy Williams is a great guy who just happens to sell cars and trucks. If you’re looking for a new or us I’ve never had a good experience…until now. Randy Williams is a great guy who just happens to sell cars and trucks. If you’re looking for a new or used vehicle then do yourself a favor and go see Randy! He won’t let you down and backs up all he does and sells. More
by leo.ford
June 17, 2024
Rocco was helpful and patient. The dealership was pleasant and very clean. Rocco took me thru the features on my new car and explained everything. Proved to be very helpful. The dealership was pleasant and very clean. Rocco took me thru the features on my new car and explained everything. Proved to be very helpful. More
by mobsc2
Employees Worked With
June 17, 2024
My 2017 Silverado Z71 was taken care of quickly and efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. More
by AMMO
Employees Worked With
June 17, 2024
Good service. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. More
by jacob.stephens0
Employees Worked With
June 17, 2024
The best place to buy a car! Very knowledgeable and helpful staff! They were so kind to my kids during the signing process as well!! Very knowledgeable and helpful staff! They were so kind to my kids during the signing process as well!! More
by shelbycaraway3
Employees Worked With
Chris Filline
June 17, 2024
Excellent experience with the dealership. Salesperson was very knowledgeable on all aspects of the vehicle and answered all of our questions. We'll pleased with the experience. Salesperson was very knowledgeable on all aspects of the vehicle and answered all of our questions. We'll pleased with the experience. More
by kaydoug
Employees Worked With
Andrew Belden
June 16, 2024
James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to travel 286 miles to pick it up for me.(Dealer in Brady,Texas had the only one I had picked out. Color & other options. Just a good dealership to work with. More
by bandehouston1
Employees Worked With
June 16, 2024
Just went in for an oil change by appointment everything went good had vehicle washed done alittle over an hour over all good service went good had vehicle washed done alittle over an hour over all good service More
by knightrider428
Employees Worked With
