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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,625 reviews
July 18, 2024
The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra charge is not fair when using my credit cards. Moreover, I have been James Wood customer since April ‘1998 without any disputes in question. More
by Fish08
Verified CustomerEmployees Worked With
July 18, 2024
Clay Estes very helpful in trying to get us in the truck that we were looking for that we were looking for More
by pattersonsauto
July 18, 2024
The team did an awesome job getting the truck I needed in house and then making sure a small issue was corrected in time for my trip. Thankyou. house and then making sure a small issue was corrected in time for my trip. Thankyou. More
by mikeolheiser
Employees Worked With
July 17, 2024
Dealership was clean and the service people were extremely helpful. I have been a longtime fan of James Wood and his employees. Very professional and extremely helpful extremely helpful. I have been a longtime fan of James Wood and his employees. Very professional and extremely helpful More
by AGGIEBROWN66
Employees Worked With
July 17, 2024
Quick and easy very helpful sales rep test drive was great great service all around great great service all around More
by xcrucial
Employees Worked With
July 16, 2024
I have used this dealership for years. Always happy with the sales and the service. Always happy with the sales and the service. More
by CLLETOT
July 16, 2024
I have been using the dealership and service department for over 20 years. Shawn Hooe has always been our service advisor and gets the job done. for over 20 years. Shawn Hooe has always been our service advisor and gets the job done. More
by margiehalter
Employees Worked With
July 16, 2024
They helped put me in a fantastic car that suits me perfectly. These guys are topnotch. perfectly. These guys are topnotch. More
by mistycottle
Employees Worked With
July 15, 2024
Great service from Derek and the team at James Wood in Decatur. The location in Denton had given us the runaround a few times, 3 times actually where we were trying to get a new pick up truck secured for Decatur. The location in Denton had given us the runaround a few times, 3 times actually where we were trying to get a new pick up truck secured for when we moved into the area. We gave up and then actually ran into someone from the Decatur location who ended up helping us a million times over than the other location. We ended up purchasing both vehicles from Derek, who helped with the Costco and Military Discounts, delivering the vehicles we were looking for, clean and explained from top to bottom. Definitely recommend the Decatur location, NOT the Denton location at all. More
by roxygrlsurfin
July 15, 2024
We have bought 5 new care luxury cars in less than 10 years from James Woods, and they can't seem to ever have a loaner. We paid a fortune for Extended Warranty that has cost us every time they seem to f years from James Woods, and they can't seem to ever have a loaner. We paid a fortune for Extended Warranty that has cost us every time they seem to find something else to charge us for. The car industry has gone to crap with Liberal Leadership. I wish it wasn't true, but we need competitors to bring GM and Ford to their knees. We drive 1 hour to keep aways from Jerry's GM that is horrible. We have come to the inevitable conclusion that our next vehicles and out families will be bought by a respectable dealership like Classic or Moritz. Not sure we will be buying another American made product..... And I work More
by ckelly26990
Employees Worked With
