James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

My service call went fine. There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popcorn to everyone. More

They really help us out. I know a guy named Sean. He’s the one help us twice. I don’t know how long he’s been working for them, but he really has skills even though he was re I know a guy named Sean. He’s the one help us twice. I don’t know how long he’s been working for them, but he really has skills even though he was really busy. He finds the way to help us quick. I hope we don’t have any more issues with our car but if we do, I would like him to help us. More

Very good deal w ith Would recommend them to others. My neighbor has purchased from t hem. My neighbor has purchased from t hem. More

Prompt and efficient. Another pleasant experience. Brandt and Drew were both very helpful and accommodating. Another pleasant experience. Brandt and Drew were both very helpful and accommodating. More

Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life always been fair and honest with me and the work is always done right . I'm a customer for life More

Overall a very positive experience. Straight forward and honest approach to a deal. I would buy from them again. Straight forward and honest approach to a deal. I would buy from them again. More

Good as always. Wish the recall parts were available to be fixed concurrently with my service. Wish the recall parts were available to be fixed concurrently with my service. More

My 1500 Silverado Z-71 needed a routine oil change, tire rotation. I called my favorite service advisor Mr. Bryan Stanley and made an appointment to come in. When I arrived, Mr. Stanley greeting me by nam rotation. I called my favorite service advisor Mr. Bryan Stanley and made an appointment to come in. When I arrived, Mr. Stanley greeting me by name, a smile and a firm handshake. It's nice to deal with people who know you and more so people that you can trust. I asked Mr. Stanley if when the wheels were dismounted for rotation if he would have his mechanic install some aftermarket brake caliper covers. The backspacing on my 18" LT wheels did not have enough clearance for the red caliper covers to remain on so they were removed. My service was completed promptly, and Mr. Stanley had me up and running in a short amount of time. I trust James Wood Chevrolet in Decatur, Texas. The small-town atmosphere is awesome and its nice to deal with so many people who know you when you call in for service or walk through the doors. I've been doing business with James Wood Motors since moving to Wise County in September of 2007. I trust them explicitly. We will not buy a GM product or have it serviced anywhere but James Wood Motors. If you are not familiar with these kind folks, give them a try. More

Rocco was great to work with. I called first so when I got there, he had the car pulled up that I was looking for. He answered all the questions I had and didn't try to push more I called first so when I got there, he had the car pulled up that I was looking for. He answered all the questions I had and didn't try to push more than I wanted. I will recommend him every chance I get. More

Fantastic too the point and no games. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. More