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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,583 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,583 reviews

June 08, 2024

I have been using James Wood Motors for over 10 years. They have always been attentive to my vehicles and I can say I have never had a comclaint. More

by TCBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty to James Wood Chevrolet Buick GMC Decatur! We truly appreciate your trust in us over the past 10 years. We're thrilled to hear that you've always received attentive service and have never had a complaint. We look forward to serving you for many more years to come! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

Timely,quality service. Always friendly and courteous service personnel are knowledgeable relative to your vehicle . More

by teeweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! We are delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing timely, quality service while maintaining a friendly and knowledgeable approach. We appreciate your feedback and look forward to assisting you in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

They've been on top of their service. We asked about the brake issues on our Blazer More

by PATR9H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
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Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us. We're glad to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you with the brake issues on your Blazer. If you have any more questions or need further assistance, feel free to reach out to us directly. We appreciate your feedback! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

We came looking for a Trailblazor and left with a more solid Buick. Drew was great explaining the difference. Good trade-in also. More

by coachsqualls56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear you had a positive experience with Drew and found the perfect Buick. We appreciate your feedback and hope you enjoy your new vehicle. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 07, 2024

Found the truck on the internet and the salesman Reached out and made sure the truck was ready More

by chilcuttdirt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us, we appreciate it! Our team at James Wood Chevrolet Buick GMC Decatur is dedicated to providing excellent service. We're glad to hear that the salesman ensured the truck was ready for you. If you ever need anything else, feel free to reach out. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 05, 2024

Cathy Spurgeon was great to work with. I have been watching this dealer ship for trucks. More

by mutchler4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs! I'm thrilled to hear that Cathy provided you with excellent service. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 05, 2024

Clay and Dane are always a pleasure to work with. Great experience with friendly management. They make make the whole process worth the drive. More

by brian@hecelectric.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Shelton
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Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! Clay and Dane are valued members of our team at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that you had a great experience with our friendly management. I appreciate your business and look forward to serving you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 05, 2024

Always friendly, always professional and willing to assist anyway possible to make each experience the best More

by soundsofgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. At James Wood Chevrolet Buick GMC Decatur, I strive to provide a friendly and professional experience for our customers. I'm glad to hear that we can assist you. Don't hesitate to reach out if you need anything else in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 05, 2024

They gave me more money for my trade than any other dealership offered me and the staff was very nice and helpful. More

by Tdooley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
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Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I appreciate your positive feedback about our staff being nice and helpful. I am thrilled to have provided you with exceptional service. I look forward to serving you again in the future and hope you share your experience with others. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2024

Very pleasant people to deal with. Open to all our questions. And will refer our friends. More

by DGATES1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I'm thrilled to hear that you found our team pleasant and helpful. I appreciate your referrals and look forward to assisting your friends. See you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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