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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,587 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,587 reviews
June 05, 2024
Always friendly, always professional and willing to assist anyway possible to make each experience the best assist anyway possible to make each experience the best More
by soundsofgeo
Verified CustomerEmployees Worked With
June 05, 2024
Cathy Spurgeon was great to work with. I have been watching this dealer ship for trucks. I have been watching this dealer ship for trucks. More
by mutchler4
Employees Worked With
June 05, 2024
Clay and Dane are always a pleasure to work with. Great experience with friendly management. They make make the whole process worth the drive. Great experience with friendly management. They make make the whole process worth the drive. More
by brian@hecelectric.com
June 04, 2024
Very nice people and they have great customer service and they explain everything to me to wear I could understand they explain everything to me to wear I could understand More
by BRYON.WICKER
June 04, 2024
Ordered my first truck with Karen. She was extremely helpful and showed me every type of accessory from trucks on the lot. She kept me updated on everything from the ordering to when i She was extremely helpful and showed me every type of accessory from trucks on the lot. She kept me updated on everything from the ordering to when it arrived! I have always been a GM owner! The salesperson makes the dealership! I look forward to purchasing GM vehicles from Karen in the future. More
by dalechegwidden
Employees Worked With
June 04, 2024
Very pleasant people to deal with. Open to all our questions. And will refer our friends. Open to all our questions. And will refer our friends. More
by DGATES1959
Employees Worked With
June 03, 2024
They still cannot figure why my car will wander left. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. Perhaps Buick regional will have an answer. More
by pataleonard03
June 03, 2024
If you want a runaround after you buy a truck then go to James woods James woods More
by masterkelly581
Employees Worked With
June 02, 2024
Very satisfied with quick attention and service provided to me. I kew it would be done correctly and timely to me. I kew it would be done correctly and timely More
by GARRYHALEY
Employees Worked With
June 02, 2024
They were above and beyond They took care of not just one of my vehicles, but unfortunately, two of my vehicles within a couple weeks and their work was superb. Very very high-quality with a really good warr of my vehicles, but unfortunately, two of my vehicles within a couple weeks and their work was superb. Very very high-quality with a really good warranty. They made me feel welcome and important to them, which is very very professional to me and my standards, I will definitely recommend this collision center to family and friends. I am 100% satisfied with their professionalism and quality of work and I would like to say thanks to Sam, he made everything a smooth experience. More
by MC
