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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,583 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,583 reviews
May 27, 2024
We experienced excellent service at James Wood Decatur and especially from Zak Rhine. Prompt attention to our needs and good communication. and especially from Zak Rhine. Prompt attention to our needs and good communication. More
by JSBARRELS
Verified CustomerEmployees Worked With
May 26, 2024
Spoke with Chris about a specific Tahoe in mind. While en-route, I was notified that the vehicle was being processed through financing. Chris advised me that he had another vehicle that I could look While en-route, I was notified that the vehicle was being processed through financing. Chris advised me that he had another vehicle that I could look at that was very similar to the one I was requesting. Chris showed me the vehicle that he had and enjoyed/fell in love with the vehicle. The vehicle I was looking for was unavailable but Chris made the travel worth it. One minor issue with the vehicle but they made it right by fixing the problem! Quick and easy process with Chris and his team! More
by dustin_cagle
May 25, 2024
I rated Karen Pattison 5 stars only because there wasn't an option for 6, or even 10 stars. Very easy and painless process! an option for 6, or even 10 stars. Very easy and painless process! More
by Eric H
Employees Worked With
May 25, 2024
We had the fastest most smooth transaction we ever had. Landon was very responsive and was amazing he accommodated us and delivered our vehicle to us. Landon was very responsive and was amazing he accommodated us and delivered our vehicle to us. More
by carissakrueger1989
Employees Worked With
May 25, 2024
The staff is friendly, knowledgeable and gets your needs taken care quick. They are very good at explaining the details taken care quick. They are very good at explaining the details More
by baileycyd
May 25, 2024
Cathy was very knowledgeable and great to work with. She made the buying experience easy and seamless! The finance department was great also (Shelly I think?)! She made the buying experience easy and seamless! The finance department was great also (Shelly I think?)! More
by buck.robertson
Employees Worked With
May 25, 2024
I purchased a new 2024 Hyundai Tucson sel awd …i love it! …everyone was awesome.. very knowledgeable , kind .. it was a very nice experience… …everyone was awesome.. very knowledgeable , kind .. it was a very nice experience… More
by dkbrazier
Employees Worked With
Shelly, Trey & Maxter ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
May 25, 2024
Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names ? Tops them all except j woods Kim folk guy I’m bad w names More
by PARAWISESERVICES
Employees Worked With
Other Employees :
Andrew Jezierski
May 23, 2024
James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More
by david5811
