Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,448 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 3,448 reviews

February 09, 2025

Personalized and attentive service. Fast turnaround as well. One of the best customer service experiences we have had from a dealer. More

by MPERRYTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
Report | Print
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you experienced personalized and attentive service at James Wood Chevrolet Buick GMC Decatur. Our team works hard to ensure a fast turnaround and top-notch customer service, and it's fantastic to know we met your expectations. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 09, 2025

Everyone we dealt with were amazing! Billy B, Tyler M and Jeff m. I’ve been a customer for over 16 years. Wouldn’t do business with any other dealership!! More

by med3154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield and Jeff Mawby
Report | Print
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past 16 years. It’s fantastic to hear that Billy, Tyler, and Jeff made your experience amazing. We look forward to continuing to serve you at James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 08, 2025

Work was done on my vehicle faster than I thought and I was on the road again More

by ROBERTMITCHELL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that the work on your vehicle was completed faster than expected and that you were back on the road in no time. Your satisfaction is our top priority at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 08, 2025

Excellent service. Everyone was respectful to me. I was provided a vehicle to drive that was comparable to mine and that meant alit to me. More

by VRNELSON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that you received excellent service and that our team treated you with respect. It's great to know that the vehicle we provided was comparable to yours and made a difference for you. I appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 08, 2025

All of the people in the service area were very courteous and kept me posted on the progress of my vehicle. More

by gmavh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that our service team at James Wood Chevrolet Buick GMC Decatur kept you informed and provided courteous service during your visit. If you have any further comments or need assistance, please don't hesitate to reach out. I look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 08, 2025

Fairly easy to deal with. Derek did all he could to get the deal done. When the manager decided they would take my offer it was smooth sailing from there. More

by bap1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that Derek was able to assist you effectively and that your experience at James Wood Chevrolet Buick GMC Decatur went smoothly after your offer was accepted. I truly appreciate your business and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 08, 2025

Steve Frazier is a great guy and very honest. I told him what I was looking for and he made sure I was satisfied with the vehicle and I didn't feel pressured to buy it. Hard to find great salesme More

by ttay89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Steve at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a pressure-free environment and ensure our customers are completely satisfied with their vehicle choices. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 08, 2025

Jeff Morris was great, made it very easy, everything was delivered as promissed and on time More

by dick.brannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that Jeff made your experience easy and that everything was delivered as promised and on time. At James Wood Chevrolet Buick GMC Decatur, I strive to provide excellent service, and your feedback is greatly appreciated. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 08, 2025

They are nice and friendly people I would go there again if I need another car More

by patriciadorris807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I appreciate your support and look forward to assisting you again in the future when you're in need of another car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2025

Worked with a great sales person. Very eager to help. Finance person was extremely friendly and had all paperwork completed by the time I returned to finalize the sale. More

by vtraweek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter in finance
Report | Print
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with our sales and finance team at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and hope to see you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

1
...
127
128
129
...
345