
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great dealership to do business with. I've been a customer of theirs since 1991. I've been a customer of theirs since 1991. More
Parts were delayed and did not feel she told me correct information. I asked to add an oil change and she acted as if that was a hassle. information. I asked to add an oil change and she acted as if that was a hassle. More
Service adviser was very nice, however upon arriving at our appointment time we had to wait 4.5 hours for installation of four new tires. Would have had to wait much longer to get the alignment we had sche our appointment time we had to wait 4.5 hours for installation of four new tires. Would have had to wait much longer to get the alignment we had scheduled. We wore also charged an additional 3% because we used a credit card. Was not informed before hand about that policy. Also had my wife suburban in for an airbag recall a year also ago and they cracked the dash and left it that way. I started buying cars from Mr Wood himself 40 years ago when he was the only salesperson. It’s gone downhill the last few years. Had to return to the dealership for paperwork for the rebate paperwork that was not provided upon checkout. More
This dealership was wonderful! The salesman we dealt with was extremely helpful, friendly, and knowledgeable. All of the people we encountered were kind and efficient in their jo The salesman we dealt with was extremely helpful, friendly, and knowledgeable. All of the people we encountered were kind and efficient in their job. The dealership had a good selection of vehicles. We were very pleased with everything about our experience there, and we are really enjoying the car we purchased. More
Great customer service from the entire crew. Very informative and always helpful answering questions. It was a great experience purchasing a car. Very informative and always helpful answering questions. It was a great experience purchasing a car. More
We trust that James Wood will operate in our best interest and that has been proven to hold true over years of doing business with them. Good customer service is a rare gem these days so we really a interest and that has been proven to hold true over years of doing business with them. Good customer service is a rare gem these days so we really appreciate that and recommend James Wood with no hesitation to our friends and family. Thank you for holding your standards high. More
We have enjoyed working with both sales reps that we have purchased from that Jameswood. Mike helped us on her first purchase of a used expedition and Mario was very helpful with our purchase of a new Durama purchased from that Jameswood. Mike helped us on her first purchase of a used expedition and Mario was very helpful with our purchase of a new Duramax. More
I mean the truck is awesome, but Drew and the James Wood Team is Top Notch. I've bought many trucks from a variety of people, and in my opinion you guys are in a league of your own and represent the best. Team is Top Notch. I've bought many trucks from a variety of people, and in my opinion you guys are in a league of your own and represent the best. Good, honest, and humble, these words don't usually run together in the car business but you guys went ahead, put a label on it, made it a culture and wear that badge proudly. Just exceptional! You've earned our business heretoforward without question, and I am already recommending everyone I can your way! Drew, thank you again my friend. We will see again next time! More
The staff is so kind and supportive of what I was looking for!! Highly recommend! for!! Highly recommend! More
I actually typically love this dealership and Shaun in fact use him vs Hyundai across the street but I understand giving a higher review may make this comment go unnoticed. So purchased 4 tires and had th fact use him vs Hyundai across the street but I understand giving a higher review may make this comment go unnoticed. So purchased 4 tires and had them installed but the air pressure wasn’t even looked at after a four hour wait. One was at 51/ 42 and the other two 38/39. Recommend is 35. Shaun I just wanted you to know what your tech is handing off to you. . More