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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,648 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,648 reviews
Verified Customer
May 08, 2024
Have been buying vehicles from them for over 40 years. That should tell you something about the dealership and people. That should tell you something about the dealership and people. More
by dalescorvette
May 07, 2024
Jeff and Tyler went above and beyond with my Hummer Suv purchase and delivery. Even after Tyler made sure everything was going good. This was his first ev delivery and he killed it. They both are a valuabl purchase and delivery. Even after Tyler made sure everything was going good. This was his first ev delivery and he killed it. They both are a valuable asset to James Woods.. More
by j44mavrck
May 06, 2024
2nd vehicle purchased with Wood and an even better experience. Working with Clay Eates made the car buying process great. He only cared about making us happy and making sure we were taken care of. He experience. Working with Clay Eates made the car buying process great. He only cared about making us happy and making sure we were taken care of. He went above and beyond to get me in my dream truck. More
by chrisbachta
May 06, 2024
Billy was recommended by a friend. From my first contact with Billy my purchase was a hassle free, enjoyable experience. Buying a vehicle was something I had come to dread from past ex From my first contact with Billy my purchase was a hassle free, enjoyable experience. Buying a vehicle was something I had come to dread from past experiences but not this time. I wouldn't buy a vehicle from any other place else now. I won't hesitate to recommend James Wood and BIlly Balderas for anyone's next purchase. More
by dougspears
Employees Worked With
May 06, 2024
You make me like you care about my needs also are very professional and sending me texts reminding me of my appointment time which really helps with all I have going on. professional and sending me texts reminding me of my appointment time which really helps with all I have going on. More
by LARRYNANTZ
Employees Worked With
May 05, 2024
Very friendly and courteous. Slight snag is that they forgot to wash my truck after service. Slight snag is that they forgot to wash my truck after service. More
by DLZBUS
Employees Worked With
May 04, 2024
Drew at James Wood made the buying process so easy and efficient. I was able to do everything from home & then show up and drive away in my new truck! They were all very respectful, never pushy, and made efficient. I was able to do everything from home & then show up and drive away in my new truck! They were all very respectful, never pushy, and made sure I got exactly what I wanted. T More
by daltonsmassie
Employees Worked With
May 04, 2024
Great service, relaxed atmosphere. The buying experience was top notch from a great bunch of people. The buying experience was top notch from a great bunch of people. More
by JONITATE2023
