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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,381 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,381 reviews

March 24, 2024

James Wood Motors has always taken care of me and my family. The customer service is the best around. Brian Stanley has helped me since 1993. More

by MELENDEZWILMA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wilma, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 24, 2024

The salesman was very knowledgeable about the vehicle. The finance guy was excellent in all of the financial part of the deal. I would recommend this dealership to anyone interested in buying a vehicle. More

by kevjones82261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter Cooper. 10 stars, Lanny Loesch
Mar 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I cannot thank you enough for your wonderful review of James Wood Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 23, 2024

This service visit was for warranty work that needed to be redone. The repair took approximately 3 weeks. More

by william.bensch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
Mar 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this review regarding your experience with us, William. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 23, 2024

Good service and good timing. Only complaint i have is the employee charges seat position and then it has to be reset More

by BUFORD1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us if you would like to further discuss your visit. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 23, 2024

Found what I needed on line called made a deal paperwork was ready when I arrived. Quick and simple buy. More

by ryan.davis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Bill, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bill Rapp Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rebecca Choquette General Manager rebeccachoquette@rappauto.com

March 22, 2024

Clay was very helpful thru the whole process and they had a large selection of vehicles to look at. More

by jake8702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Jake! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 22, 2024

Moving to the area and first time at James woods GMC service department was a great experience my new dealership More

by sinjintf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
Mar 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 22, 2024

People are very friendly truck was in great condition no hassle, easy paperwork or no paperwork that was good More

by woodtile86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Shelton
Mar 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 22, 2024

What else can I say besides…. Fantastic, friendly, attentive, and understanding of all our needs. More

by edwardpecina80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate the kind words, Edward. I look forward to seeing you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

James Wood has done an incredible job of taking care of me and my family for 10 years and continues to show why they are the best in the business! More

by kylejsweeney98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kyle, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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