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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,381 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,381 reviews

April 29, 2025

Lanny always goes above and beyond! ! It is always a pleasure in finance as well, quick and efficient! More

by joyoffner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesch **********
Apr 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback, Joy! We're so glad Lanny continues to go above and beyond for you at James Wood Chevrolet Buick GMC Decatur. It's great to hear that the finance process was quick and efficient. We always appreciate your business and look forward to welcoming you back again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2025

Chris was very helpful and made every step of the process the easiest I have had in buying a vehicle. I would definitely recommend James Wood and Chris to anyone looking for a vehicle. More

by doverby1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline Sr
Apr 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback! I'm glad Chris provided such a helpful and easy experience. We truly appreciate your trust and recommendation, and we look forward to assisting anyone you refer to James Wood Chevrolet Buick GMC Decatur. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2025

The service department was great to work with and they have clear communication on where we were in the process More

by CCROBIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback! I'm glad to hear that our service department made the process smooth and kept you updated. We appreciate your trust and look forward to helping you again in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 29, 2025

Excellent service and very responsive to all my inquiries! Thank you for all your help in repairing the vehicle! More

by ridgeviewranch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great review! We’re glad we could help with your vehicle repair and answer all your questions. We appreciate your trust at James Wood Chevrolet Buick GMC Decatur and look forward to working with you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 29, 2025

Always so friendly and not pushy. Cathy is super great! We only talk to her. More

by COLLEENLAMB1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Colleen! We’re thrilled to hear that you had a positive experience with Cathy and that you found our team at James Wood Chevrolet Buick GMC Decatur to be friendly and non-pushy. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 28, 2025

I continue to take my 2024 Silverado back to the dealer to troubleshoot the "Service Driver Assist" and they unfortunately are not able to troubleshoot it. I think I have had it there 5 times. They tell More

by PJW148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Rhine
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the recurring Service Driver Assist issue with your 2024 Silverado. It's important to us that your vehicle runs smoothly, and we appreciate your patience as we work to resolve this matter. Please reach out to me directly at James Wood Chevrolet Buick GMC Decatur so we can discuss this further and learn more about what happened. We value your feedback and are committed to improving your experience. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 28, 2025

Great experience! They were extremely considerate of my wishes and time. Thank you for tour great customer service. More

by trm1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We always strive to be considerate of our customers' wishes and time. Your kind words about our customer service are greatly appreciated. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 28, 2025

I have never had any problems with the dealership at all. I can go in and get what I need. Just don't have any use for general motors products. have never had any luck with them. I buy used vehicles from More

by tedsautotrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're glad to hear that you have had a positive experience with James Wood Chevrolet Buick GMC Decatur. We appreciate your choice to purchase used vehicles from us, regardless of the brand. If there's anything specific we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 28, 2025

Awesome people from sales to finance. Easiest car deal I have ever done. I would buy from them again More

by gmkimbrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We're thrilled to hear that you had such a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Our goal is to make the car buying process as easy and enjoyable as possible. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2025

They were very good to work with us for all of our needs, were very understanding, and patient with us. More

by ELIZABETH.LAFEVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara, Ruben Cantu
Apr 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Elizabeth! We appreciate your feedback and are glad to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's our goal to be understanding and patient while meeting your needs. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com