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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,053 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,053 reviews

November 06, 2025

Krystal is an amazing addition to your service department. She's been my representative a couple of times and answered all my questions knowledgeably and showed great consideration. She makes the More

by Cindy McCage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Cindy! I am glad to hear that Krystal has provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that her knowledge and consideration made your 2-hour drive worthwhile. I appreciate your kind words, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 06, 2025

James Wood Motors has been my go-to dealership for over 30 years. I appreciate the attention to detail and careful consideration. The after-purchase service is amazing as well. Bryan Stanley has been helpf More

by csassman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your long-standing support of James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that our attention to detail and after-purchase service have consistently met your expectations over the past 30 years. It's great to know that Bryan and Clay have been helpful during your experience. We look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 06, 2025

One of the best auto dealerships I have ever done business with. They helped us work out the best possible deal based on our situation. More

by rdthomas_53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your feedback and am thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that our team was able to assist you in finding the best deal for your situation. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2025

I had a great experience at James Woods, Tyler took great care of me and I love my truck! More

by brianeubanks84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brian! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Tyler took excellent care of you and that you love your truck! We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 04, 2025

We only use James Wood for out needs GMC suburban and Chevrolet pickup , great service , they know our needs trust , wouldn’t use any other service ! More

by PAULETTEMURRAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Paulette! I'm thrilled to hear that you trust James Wood Chevrolet Buick GMC Decatur for your GMC Suburban and Chevrolet pickup needs. Our team is dedicated to providing great service, and it means a lot to us that you feel that way. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 03, 2025

This was the best new auto purchase experience we have ever had! Great team at James Wood. More

by Ken McPherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Ken! I'm thrilled to hear that you had the best new auto purchase experience with our team at James Wood Chevrolet Buick GMC Decatur. We strive to provide exceptional service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 03, 2025

Herb was easy to work with! I would recommend him if you're needing a pre-owned auto.. More

by jpm76426
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience working with Herb at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your recommendation, and we hope to see you again for any of your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 03, 2025

dustan is very responsive and professional when it comes to his work. and the service is pretty fast More

by JBACON72316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dustan
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Nov 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Dustan provided you with responsive and professional service at James Wood Chevrolet Buick GMC Decatur. We strive to ensure a fast and efficient experience for all our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 03, 2025

Excellent people at this dealership. Know their stuff and always seem happy to serve and address any issues! Good people make the business run. More

by ksaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur appreciate your positive feedback about our team. I'm thrilled to hear that our knowledgeable staff made your experience enjoyable. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 02, 2025

They took responsibility for their mistake & corrected it as best they could. They provided a comprable vehicle for me to use during repairs More

by cometlaredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm glad to hear that we were able to take responsibility and provide you with a comparable vehicle during your repairs. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure that our customers have a great experience, even when unexpected situations arise. I appreciate your understanding, and we hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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