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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,842 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,842 reviews

September 18, 2026

Excellent service. Repeat customer. Regular maintenance and tire rotation. Work was done quickly. Thank you! More

by JOLIET61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Joliet! I truly appreciate your loyalty as a repeat customer at James Wood Motors, Inc. We're committed to providing excellent service, and I'm glad to hear your regular maintenance and tire rotation were handled promptly. We look forward to seeing you again for your next visit here in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 18, 2026

Purchased many vehicles from James Wood Motors over the years and have always had a good experience. More

by tricia2759
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued support and for sharing your positive experiences with us, Tricia! I'm delighted to hear that you have had a good experience purchasing vehicles from James Wood Motors, Inc over the years. I appreciate your trust in our service, and we look forward to assisting you again in the future in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 17, 2026

Nick Torres did a wonderful job helping us find the correct vehicle. His effort combined with the young man that helped us in finance made our drive up to Decatur worthwhile. We prefer to spend our mon More

by dwrutherford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Nick and our finance team at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's wonderful to hear that your experience with us was worthwhile. We're proud to serve customers in Decatur, Texas, and we look forward to seeing you again for any of your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 17, 2026

I have an outstanding experience at James Wood motors. They were responsive attentive, and I look forward to my next automobile purchase with the dealership. More

by chris@ursusconsult.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
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Sep 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate you letting us know about your experience, Chris! I'm happy to hear that you had an outstanding experience at James Wood Chevrolet Buick GMC Decatur. We strive to be responsive and attentive to all customers, and we look forward to assisting you with your next automobile purchase. We're proud to serve customers in Keller, Texas, and can't wait to see you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 16, 2026

I have known James wood family for a long time. Trust worldly kindness friendly. If it didn't have JAMES WOOD ON THE BACK THEN DON'T BUY. LOVE THE DEARLERSHIP. More

by bignib4244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear about your long-standing trust in the James Wood family and your love for James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing a friendly and kind experience for all our customers. I appreciate your support, and we look forward to welcoming you back in the future! We proudly serve the Fort Worth, Texas area. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 16, 2026

I've been using James Wood Motors for over 30 years and the service has always been exceptional! More

by ttolbert3210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your loyalty to James Wood Chevrolet Buick GMC over the past 30 years. It’s our mission to provide exceptional service, and I’m happy to hear you’ve consistently had a great experience. We look forward to serving you for many more years to come in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 15, 2026

Everyone was a pleasure to work with quick and easy transaction. Most dealerships I’ve dealt with in the past took half a day, but they had me in and out in an hour or so. More

by tbaugh327
Recommend Dealer
Yes
Employees Worked With
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that your experience with our team at James Wood Chevrolet Buick GMC Decatur was quick and easy. We strive to make every transaction smooth for our customers, and I appreciate your feedback. We look forward to serving you again in the future! Enjoy your time in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 15, 2026

Wes was a pleasure to deal with, polite and kind. I’m sorry I can’t remember the name of the paperwork guy in the back.. he was sincere and professional. The whole experience was a positive one. T More

by patrick@sunhorse.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Patrick! I’m thrilled to hear that you had such a positive experience with Wes and the paperwork team at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide sincere and professional service to all our customers. We appreciate your support and hope to see you again soon in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 14, 2026

I would give a "5" star but the phone system is impossible to navigate. You're placed on hold forever, leave a message, and no return call. Everything is wonderful once you're "in" but getting an a More

by beth.helton
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. Beth. I appreciate your insights regarding the phone system at James Wood Chevrolet Buick GMC Decatur. It's great to hear that your experience in our service department is wonderful, but I understand the frustration you've faced when trying to schedule an appointment. I value your input and will use it to improve our communication processes. If you have any further concerns or need immediate assistance, feel free to reach out to me directly. We look forward to serving you again in the future. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 14, 2026

Was a seamless experience working with Clay. E on my recent purchase. Same as the other vehicles I have purchased no issues and great service. More

by marty48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your fantastic review! I'm overjoyed to learn that you had a seamless experience working with Clay during your recent purchase at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. I appreciate your continued trust in us, and we look forward to assisting you again in the future. We proudly serve customers in the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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