James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Check in is always smooth and easy. The last service took a bit longer than I expected however I imagine the availability of mechanics in these trying economic times is a challenge. Ove The last service took a bit longer than I expected however I imagine the availability of mechanics in these trying economic times is a challenge. Overall the dealership has been great since I purchased my vehicle. More

Tyler was great and I have sent 5 other folks to this dealership in last 4 weeks Great people dealership in last 4 weeks Great people More

Tyler was a very professional person listened to my needs and found what I wanted and didn’t push anything else other than what I was asking for. My credit isn’t the best with tons of medical on my son bein and found what I wanted and didn’t push anything else other than what I was asking for. My credit isn’t the best with tons of medical on my son being special needs and he didn’t judge me one second. He said this is where we are at let me see what we can do. No back and fourth theee four five times to someone else. We talked and I advised how my trade in was and he agreed it was nice and they were close to fair on pricing so we agreed to do it. No hassle no waiting only thing is I wish I could have gotten all services in my payment. Over all it was great More

Since I moved out of Wise County, I choose to drive one hour each way to James Wood to get the oil changed in my vehicles. Service advisor, Shawn Hooe, always finds a way to get both minor repairs, or eve hour each way to James Wood to get the oil changed in my vehicles. Service advisor, Shawn Hooe, always finds a way to get both minor repairs, or even major repairs, done at the same time. Shawn has helped me for many years and always takes care of my needs. He makes me feel like a personal friend, rather than just a customer with an account number. Relationship is everything! More

Karen was exceptional to work with and first class. She explained everything very well, was very attentive and my trade in and buying experience quick and easy. That’s what you want and need in the tru She explained everything very well, was very attentive and my trade in and buying experience quick and easy. That’s what you want and need in the truck buying experience. Thankyou! More

Clay Estes was great! He was fair, patient and friendly. He made buying a new vehicle easy and pulled out every color they had on the lot for me! He is greatly appreciated He was fair, patient and friendly. He made buying a new vehicle easy and pulled out every color they had on the lot for me! He is greatly appreciated and has topped all our expectations! More

Clay Estes was great! He was knowledgeable, engaged, transparent, and super attentive to my needs in a new truck. James Wood GMC & Clay will be my will be my dealership fo He was knowledgeable, engaged, transparent, and super attentive to my needs in a new truck. James Wood GMC & Clay will be my will be my dealership for life. More

Exceptional service commitment and exemplary sales. Two of the most important aspects in purchasing a vehicle Two of the most important aspects in purchasing a vehicle More

I have always enjoyed going to James Woods. Especially when I first met Mr. Woods in 2000. He was welcoming, kind and genuine. My husband started purchasing his trucks here as well. I recentl Especially when I first met Mr. Woods in 2000. He was welcoming, kind and genuine. My husband started purchasing his trucks here as well. I recently had my first oil change and tire rotation on my 2026 GMC Sierra 1500. Dason was my Service Advisor. Dason, was very cordial and took care of my service needs. The service didn't take long at all, the customer service waiting area was nice and had fresh coffee. Everything, including the restrooms was nice and clean which made my visit even more pleasant. I am grateful to see that the dealership is still continuing the service with excellence like Mr. Woods always did. Thank you Dason! More

I have the 6. 2 engine. It locked up, no kind of warning. The motor was replaced, truck was in the shop for, repair for 6 weeks. I was given a lowner to drive. My t 2 engine. It locked up, no kind of warning. The motor was replaced, truck was in the shop for, repair for 6 weeks. I was given a lowner to drive. My truck is running great now, however I am worried about it doing the same thing again. I was treated very good by Shawn Hooe the service advisor. I am very satisfied with the treatment I received More