Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,899 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,899 reviews
October 09, 2026
Salesman worked with us to get vehicle we wanted transferred to dearship for our purchase.was going to buy another vehicle.trading in 2500 denali that had check engine light on.never returned calls transferred to dearship for our purchase.was going to buy another vehicle.trading in 2500 denali that had check engine light on.never returned calls so went to tom Clark in denton and bought new truck from them. More
by how.arda
Verified CustomerOctober 08, 2026
Great salesman dependable arrive department Shawn in service purchased 12 cars last 30 years will continue to use service purchased 12 cars last 30 years will continue to use More
by TRHAMPTON55
Employees Worked With
October 07, 2026
I was 20 minutes late but they still got me in and out quickly. Amazing service! quickly. Amazing service! More
by rustydata
Employees Worked With
October 07, 2026
Kason took good care of us. The truck was looked at by the shop foreman and he also followed up on the service provided. Both the shop foreman and Kason need a raise. They took The truck was looked at by the shop foreman and he also followed up on the service provided. Both the shop foreman and Kason need a raise. They took great care of us. More
by FFMED266
October 07, 2026
She was very nice and helpful, work hard to get me to He deal and meeting my needs to He deal and meeting my needs More
by shortee38
Employees Worked With
October 06, 2026
Excellent service to accommodate my request on my new purchase from Matt Garrettson and James Wood Motors. purchase from Matt Garrettson and James Wood Motors. More
by lawrence.valbuena
Employees Worked With
October 06, 2026
Derek Ward and the James Wood Motors team made my 2027 Corvette 3LZ Z06 purchase a pleasure. Derek was outstanding to work with and ensured the car was ready when I arrived with my wife to pick it up. I a Corvette 3LZ Z06 purchase a pleasure. Derek was outstanding to work with and ensured the car was ready when I arrived with my wife to pick it up. I asked on Friday if they could install intake protection on the front and the sides and it was perfectly done Tuesday when I arrived to take posession of the car. Their willingness to take a $1000 deposit to hold the car while I secured funds put me at ease knowing the car was soon to be mine. I highly recommend working with this dealership and especially Derek Ward. Fantastic job! More
by jmstrommer
Employees Worked With
October 06, 2026
They made the buying process very easy and streamlined. They were honest and upfront about everything. Matt did an awesome job and was very patient. I will be buying from him again. They were honest and upfront about everything. Matt did an awesome job and was very patient. I will be buying from him again. More
by michael.chilson93
Employees Worked With
