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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,617 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,617 reviews

March 14, 2025

Very satisfied with the purchase of my new vehicle. I drove from San Antonio to Dallas to complete the transaction, and everything either met or exceeded my expectations. From locating the vehicle at More

by nn7w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear about your positive experience with James Wood Chevrolet Buick GMC Decatur, and that you're satisfied with your new vehicle. It’s great to know that Clay provided you with exceptional service and support throughout your purchase. We appreciate you making the journey from San Antonio and hope to see you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 13, 2025

Service advisor was very friendly and service was quality., as expected I will definitely use Woods again. More

by rwchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your service advisor was friendly and that you received the quality service you expected at James Wood Chevrolet Buick GMC Decatur. I can't wait to assist you again in the future. Your support means a lot to me! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 13, 2025

Andrew was very kind and very patient with us, he was a great sales person. More

by alicfl26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I'm thrilled to hear that Andrew provided you with a kind and patient experience. At James Wood Chevrolet Buick GMC Decatur, I strive to ensure all our customers receive excellent service. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2025

This was an easy car buying experience and the dealership did a very good job taking care of me. More

by david@lippeconstruction.com
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave such a positive review! I'm thrilled to hear that your car buying experience at James Wood Chevrolet Buick GMC Decatur was easy and that our team took great care of you. I truly appreciate your feedback and hope to see you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2025

Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2025

Always efficient and fast they always tell me what they need to do and how much it will be before they start More

by PAULAHUMPHRIES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur efficient and transparent regarding service costs. Your satisfaction is our priority, and I appreciate your trust in us. I look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 12, 2025

Very good customer service and excellent team work all working to best interes of the customer. More

by teresacisneros101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your positive feedback about the customer service and teamwork at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to working in the best interest of our customers, and it's great to hear that you had a wonderful experience. I look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 11, 2025

Went in for an oil change. They have great customer service here. They made everything seamless. More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you had a seamless experience during your oil change at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing great customer service, and your kind words motivate us to keep up the good work. We look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 11, 2025

Fantastic Buying experience. I have never been treated more like family at any dealership. Great customer care, fair prices. All said, Best - of the Best! Cathy Spurgeon was a f More

by webbr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your fantastic buying experience at James Wood Chevrolet Buick GMC Decatur. Our team, especially Cathy, is dedicated to treating our customers like family, and it’s great to know that this made an impression on you. We truly appreciate you spreading the word about us and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 10, 2025

Friendly staff! Got me approved over the phone!Will go back to James wood Decatur More

by garrettconkright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff and that we could assist you with your approval. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your future needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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