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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,591 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,591 reviews
May 27, 2025
Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speaking to her on the newly remodeled waiting and service dept. More
by MARTIN.NEGRETE
Verified CustomerEmployees Worked With
Other Employees :
Miss Zach, he normally helped me upon arriving. I understand he retired.!
May 27, 2025
From the moment I contacted Hunter, he took the time to listen and throughout the entire process, he never told me "what I needed". I personally dislike when sales people who do not know me try and tell m listen and throughout the entire process, he never told me "what I needed". I personally dislike when sales people who do not know me try and tell me what I need. Thank you Hunter! More
by JOSE.A.AVITIA
Employees Worked With
May 26, 2025
Very helpful and calls u back when they say they will. Straight forward an no xx. Straight forward an no xx. More
by lynnk1967
Employees Worked With
May 26, 2025
Very friendly, zero pressure. And quick!! We enjoyed the experience, it is our second purchase there. If we need another vehicle in the future we will go back. And quick!! We enjoyed the experience, it is our second purchase there. If we need another vehicle in the future we will go back. More
by sprint.scott
May 26, 2025
Randy is great to work with when buying a vehicle. Pleased with the whole experience. I’m a return customer. Pleased with the whole experience. I’m a return customer. More
by TAGDAD3
Employees Worked With
May 26, 2025
Work done was great. Oil change was done. Bearing in wheel was repaired and no more noise Oil change was done. Bearing in wheel was repaired and no more noise More
by LANDNHAWK
Employees Worked With
May 26, 2025
Kyle was very kind and helpful! He had an upbeat demeanor which helps when the vehicle is costing me money! Lol He had an upbeat demeanor which helps when the vehicle is costing me money! Lol More
by ANNIEOAKLEYTX
Employees Worked With
Other Employees :
Kyle is a great CSR. Paul Johnson too. I have not felt with any body else except Zach and he has left the company.
May 26, 2025
Dayson did an excellent job of keeping us informed throughout the process. My vehicle was ready when promised, washed and ready when we arrived to pick it up! Excellent service! Will highly recommend throughout the process. My vehicle was ready when promised, washed and ready when we arrived to pick it up! Excellent service! Will highly recommend Dayson and James Wood to everyone that needs service on their GM vehicle. More
by SBAILEY0219
Employees Worked With
Other Employees :
Your cashier Krista was very friendly and professional!
May 25, 2025
My sixth vehicle from them. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. More
by gburt0908
Employees Worked With
Other Employees :
Finance dept. I want to say Dane but not sure of name.
May 25, 2025
Brian has always taken care of our vehicle needs. He keeps us informed and up to date on what is going on. He keeps us informed and up to date on what is going on. More
by greatdane407
Employees Worked With
