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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,587 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,587 reviews
Verified Customer
November 02, 2024
Lanny was so helpful. I called ahead of time to tell them what I was looking for and when I got there they had several ready for me. I added a few things to the truck and I called ahead of time to tell them what I was looking for and when I got there they had several ready for me. I added a few things to the truck and they got those put on in a timely matter. I picked the truck up a couple of days later and it was a quick easy purchase. More
by dsheffieldRANCH
October 31, 2024
They team at James Wood always addresses our issues with promptness and always to our satisfaction. promptness and always to our satisfaction. More
by bradshelton
October 31, 2024
The staff is very friendly and helpful. They see that you and your vehicles needs are met and taken care of and that your questions are answered. They see that you and your vehicles needs are met and taken care of and that your questions are answered. More
by odom_gaodom
October 31, 2024
Clayton Estes was fantastic, helped me find the right truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he r truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he ran me through the functions of the truck and helped me set on the technology, no high pressure sales, just a good down to earth guy, but really knowledgeable and professional. Ruben in finance was also really helpful and thorough getting the financing handled, he made it very easy and was great to work with as well. More
by pnoonan64
October 31, 2024
The employees which I deal with are very good and great customer support with good communication. customer support with good communication. More
by sergioweser
Employees Worked With
October 31, 2024
They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle They always take good care of me. Always keeping me informed of what they do to my vehicle More
by PGMCDANIEL65
October 30, 2024
Hands down the BEST car buying experience I’ve ever endured!! Dewayne Plumlee was simply astronomical, incredibly helpful & has patience like no other! There are not enough great words to describe this endured!! Dewayne Plumlee was simply astronomical, incredibly helpful & has patience like no other! There are not enough great words to describe this whole experience. This dealership is doing car sales RIGHT!! More
by kristinfragsdale
Employees Worked With
Dewayne Plumlee ⭐️⭐️⭐️⭐️⭐️
October 30, 2024
Customer service is very nice and informative. They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes and they inspected my brakes and let me know there was no need. For context, there was no reason to think anything was wrong with them, I just had not changed them since buying the car 4 years ago. More
by skeeter.86.cp
Employees Worked With
