Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,573 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,573 reviews
Verified Customer
October 21, 2024
Great experience! ! Chris Filline was easy to work with from the time I emailed to see if the vehicle I was interested in all the way through buying it. I sold cars m ! Chris Filline was easy to work with from the time I emailed to see if the vehicle I was interested in all the way through buying it. I sold cars many moons ago and have avoided dealerships for the last 20 years. I didn't want to play the games most dealers play. James Wood didn't play them. Straight forward, explained everything well, vehicle was priced right from the start, didn't push anything. Great people!! Highly recommend them if you are in the market for a car. More
by Dave Nielsen
Employees Worked With
October 20, 2024
Great sales person. Very easy to deal with during the process. Great deal with great person Very easy to deal with during the process. Great deal with great person More
by doug_robertson
Employees Worked With
October 19, 2024
The service department at James Wood delivers exceptional service every time I’m there! Thank you. service every time I’m there! Thank you. More
by KG7723
Employees Worked With
October 19, 2024
James Wood in Decatur is the best dealership around. I have purchased two trucks from them and they are always easy transactions, excellent service, great sales team and pay attention to the details. I have purchased two trucks from them and they are always easy transactions, excellent service, great sales team and pay attention to the details. More
by Daniel Burke
October 19, 2024
Made a call and got a call back immediately. Rocco took us gave us a tour of the cars availability and then gave us the keys. We took it fora short drive and was impressed. We came back cut t Rocco took us gave us a tour of the cars availability and then gave us the keys. We took it fora short drive and was impressed. We came back cut the deal and did the final numbers with Jeff and left. Came back Saturday Entire More
by donny_meyer
Employees Worked With
October 19, 2024
Sales rep (Steve) was easy to talk to, listened to what we were looking for and didn't try to sell us on something. Found one we were interested , handed us the keys and told us to take it for a drive. Fe we were looking for and didn't try to sell us on something. Found one we were interested , handed us the keys and told us to take it for a drive. Felt like the trade-in offer on our vehicle was pretty low but were able to agree to an acceptable trade difference. Was not happy with the finance person trying to convince me to finance the trade difference instead of paying cash. This was my first dealing with James Wood dealership but if another vehicle is somewhere in my future, they will definitely get an opportunity to sell me one. More
by gabradshaw
Employees Worked With
October 19, 2024
Staff is courteous and knowledgeable of problems. Keep customer informed of progress. Would recommend to family and friends. Keep customer informed of progress. Would recommend to family and friends. More
by DARKHORSE011
Employees Worked With
October 19, 2024
Great Customer Service! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! More
by Mackoy Hillary
October 19, 2024
Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service customers. They are reasonably priced, fast and courteous service More
by CLINT.STORMTX
Employees Worked With
