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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,384 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,384 reviews
April 16, 2025
I have worked with James Wood for several years and the customer experience has been consistently excellent! They are my go to dealership for both sales and service. I recommend them to others for a top l customer experience has been consistently excellent! They are my go to dealership for both sales and service. I recommend them to others for a top level buying experience! More
by ksuwhites
Verified CustomerEmployees Worked With
April 16, 2025
We have purchased 3 cars from James Wood Motors. ..we have always been treated very well. The service is great Mike Wheat is awesome and we have never regreted our purchases. ..we have always been treated very well. The service is great Mike Wheat is awesome and we have never regreted our purchases. More
by jkwaters
Employees Worked With
April 15, 2025
Driving up, the dealership was clean and organized. Sales representative Billy made me feel right at home. He was patient and ensured all of my questions were answered. The best part was that there was Sales representative Billy made me feel right at home. He was patient and ensured all of my questions were answered. The best part was that there was no waiting around. My time felt very appreciated. That is why I will be to be a James Wood customer for life ! More
by GRANADOS_RAQUEL28
Employees Worked With
April 14, 2025
Drew the Salesman was awesome. He and the Manager Mr Wicker were fatally professionals and made us feel welcome and created a great experience for my wife and I. We were completely He and the Manager Mr Wicker were fatally professionals and made us feel welcome and created a great experience for my wife and I. We were completely Satisfied with the experience. Thank you James Wood for the great experience! More
by chris.copen
April 14, 2025
Repair was done quickly. Appears to have fixed the issue. Pick up and drop off went well. Appears to have fixed the issue. Pick up and drop off went well. More
by jumpdaddy
Employees Worked With
April 13, 2025
Buying the truck was a very easy experience. Clay was very helpful and made the process very quick and easy. Clay was very helpful and made the process very quick and easy. More
by alvinmeyer
Employees Worked With
April 13, 2025
Very fast and seamless process with a professional and friendly staff. I would recommend this dealership. friendly staff. I would recommend this dealership. More
by mdash7
Employees Worked With
April 13, 2025
Recall work was scheduled and completed without a hitch. Only issue is I couldn’t get a good explanation of what the purpose of the recall was for and what this fix did to the actual transmission. After the Only issue is I couldn’t get a good explanation of what the purpose of the recall was for and what this fix did to the actual transmission. After the software update I am now noticing some oddities in the shifting and when put into gear. More
by CLAYTONCAIN
April 13, 2025
Very refreshing to work with while purchasing the vehicle I bought. They worked hard to make the purchase possible, and did so quickly and efficiently. I bought. They worked hard to make the purchase possible, and did so quickly and efficiently. More
by gcochran951
Employees Worked With
April 13, 2025
Seamless trsnsaction. I knew that I was approved and what my payment would be before driving to the dealership. I knew that I was approved and what my payment would be before driving to the dealership. More
by Christina
Employees Worked With
