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James Wood Motors, Inc. - Service Center
Decatur, TX
1,019 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,019 Reviews of James Wood Motors, Inc. - Service Center
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February 26, 2025
They are courteous and professional. I never have to worry about upselling or high pressure. I never have to worry about upselling or high pressure. More
by ELSOMDON
Verified Customer
February 25, 2025
Service department was courteous and prompt, even with the renovation occurring. Staff is knowledgeable and handled my recall quickly. Thank you so much. the renovation occurring. Staff is knowledgeable and handled my recall quickly. Thank you so much. More
by JRed
Employees Worked With
February 23, 2025
Service Department does ok with the bad quality on the GM vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. More
by PJW148
February 22, 2025
Zach in service has always made it a pleasure to do business with James wood service I would highly recommend him and the whole team to anyone business with James wood service I would highly recommend him and the whole team to anyone More
by Keith Bryan
February 21, 2025
We were very disappointed that parts needed for our repair had to come from Korea and the service man was unable to give us an ECD except that it would be a long time (repeated several times). This is repair had to come from Korea and the service man was unable to give us an ECD except that it would be a long time (repeated several times). This is the second Hyundai we have bought from James Wood and the inability to give us a time the repair would take will be a major factor in whether we will purchase another Hyundai from James Wood. More
by 17ackleyb
Employees Worked With
don't recall
February 20, 2025
I had to bring my car back because it was not repaired completely the first time. Now I am having to wait longer for the repair because the part was back ordered. They at least got me into a loaner the s completely the first time. Now I am having to wait longer for the repair because the part was back ordered. They at least got me into a loaner the second time around. More
by DARBYDOO.BAY
Employees Worked With
February 20, 2025
Always friendly, fast & honest! No one beats their service. My goto place for all times! No one beats their service. My goto place for all times! More
by AMIRALWANI
February 20, 2025
Dason was friendly and easy to deal with, we will definitely return for service with him definitely return for service with him More
by Leo
Employees Worked With
February 19, 2025
From my vehicle purchase. To vehicle service after purchase. I have received no less than 5 star service from James Wood. To vehicle service after purchase. I have received no less than 5 star service from James Wood. More
by whitney87
February 18, 2025
Bryan's communication was top notch and service time was good. Good Job and easy to complete. good. Good Job and easy to complete. More
by DSDURAN2
Employees Worked With
