Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
973 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
973 Reviews of James Wood Motors, Inc. - Service Center
Sort by
May 07, 2025
Dason was awesome and everything was done in a timely fashion. I use JWM for all my services fashion. I use JWM for all my services More
by dawglb76
Verified Customer
May 03, 2025
Shawn Hooe is great to work with! Easy to schedule service for my truck & vehicle repairs were completed on-time. Highly recommend. Easy to schedule service for my truck & vehicle repairs were completed on-time. Highly recommend. More
by TOMREED01
Employees Worked With
May 03, 2025
So far so good , fast and precise on first oil change ! Had to take my truck in for an update that took about a day , everything seems to be working as it should at the present, great job and team , thanks Had to take my truck in for an update that took about a day , everything seems to be working as it should at the present, great job and team , thanks . More
by Snuffysurfdude
Employees Worked With
May 03, 2025
Krystal Gipson has been wonderful to work with. She has so much knowledge and explains things extremely well! She has always been very professional! She has so much knowledge and explains things extremely well! She has always been very professional! More
by mmjmoss
Employees Worked With
May 03, 2025
Krystal Gipson, has been wonderful to work with. She is very prompt at getting back to you. She is very knowledgeable about my car. She is very helpful! She is very prompt at getting back to you. She is very knowledgeable about my car. She is very helpful! More
by mmjmoss
Employees Worked With
May 03, 2025
Took the car to another dealership we usually work with out of town. They ran diagnostic and identified a sensor which needed replacing. Part would take two days i had to get back to dfw for a meetimg. Saw out of town. They ran diagnostic and identified a sensor which needed replacing. Part would take two days i had to get back to dfw for a meetimg. Saw the reviews on this dealership amd figured i would give yall a try as your closer to where we now live. Got quoted 1800 for an issue that was not there the day prior. I have a certified vehicle with warranty and this was supposedly not covered. Asked for pictures and got sent pictures of a black car (my car is white). Took the car back and took it to our old dealership. They checked the issue we got quoted for and it was not a problem. They replaced the sensor and had to tighten and put pieces back together because when we got our car back it wasnt fully put back together properly. Sensor got put in and car runs great now. They also ran the smoke test yall claimed our car failed and no issues were found. More
by Carguy62
Employees Worked With
May 02, 2025
Answered all our questions! They were very friendly and helpful. Took great care of us and our wants They were very friendly and helpful. Took great care of us and our wants More
by pamswilliams57
Employees Worked With
April 30, 2025
James Wood GMC service department is amazing. Shawn and the mechanics are very knowledgeable, polite and friendly. Shawn lets you know how things are going while you wait and is honest on what n Shawn and the mechanics are very knowledgeable, polite and friendly. Shawn lets you know how things are going while you wait and is honest on what needs to be repaired. We will only take our truck here for oil changes and repairs. Thank you for taking great care of us. More
by poorehouse2
Employees Worked With
April 30, 2025
Print and fast service that fulfilled our needs clean and friendly staff assisted us in a timely manner. friendly staff assisted us in a timely manner. More
by rdg4955
April 30, 2025
Crystal was very thorough and got us in an out in a day like she told me! like she told me! More
by CHOPKINS026
Employees Worked With
