Jannell Ford of Hanover

Great Service! I took my Ford Fiesta here recently for its 30,000 mile service. Shawn Hillegass served as my service liaison. He was fantastic! He greeted me kind I took my Ford Fiesta here recently for its 30,000 mile service. Shawn Hillegass served as my service liaison. He was fantastic! He greeted me kindly at the door, gave me updates, and just generally took care of everything for me. He is a true professional. They serviced the car while I waited, in slightly under the promised time (2 hours). They have a great waiting area--with tea/coffee/cakes! Generally it was a very comfortable experience. More

Thnaks Ed Clark and Bill Roderick I contacted Jannell Ford after my 85 year old mother had turned in a leased vehicle and purchased another 3 year lease on a new Ford Focus. There was I contacted Jannell Ford after my 85 year old mother had turned in a leased vehicle and purchased another 3 year lease on a new Ford Focus. There was some minor damage to the front end of the vehicle in which she turned in. Ford sent a bill for the damage in excess of $800. I spoke with Ed Clarke who was very helpful in helping us contact the necessary people to speak with. To make a long story longer, both Ed Clark and the General Manager of Jannell Ford looked the matter for us for several days. Thanks to their professionalism and assistance we did not have to remit a payment for the minor damage. Greatly appreciated. We would definitely recommend Ed Clark and Jannell Ford to our friends and family. More

Service Great Service as always!!! Shawn was extremely helpful and kept me updated throughout my waiting time. I would recommend Jannell Ford to everyone. Great Service as always!!! Shawn was extremely helpful and kept me updated throughout my waiting time. I would recommend Jannell Ford to everyone. I couldn't be happier with the service More

Sales process easy, registration/delivery process difficult Overall we are satisfied with our purchase from Janell Ford. Our salesman, Evan Hagan, was pleasant, knowledgeable, and easy to work with. The purch Overall we are satisfied with our purchase from Janell Ford. Our salesman, Evan Hagan, was pleasant, knowledgeable, and easy to work with. The purchasing process went smoothly. The registration process, however, was very frustrating. We live out of state which contributed to the issues. The manager has reached out to us regarding our disappointment. If you live in state, I'd recommend this dealership as the sales staff are great. More

Service with a smile!!! My car is now 10 years old and runs like a top. The only people that touch it are the ones in the Service Department at Jannell Ford. My car is now 10 years old and runs like a top. The only people that touch it are the ones in the Service Department at Jannell Ford. More

Great truck buying experience Went to Jannell to test drive used F-150. The truck was accurately described on website. We were pleased to not be dealing with the "bate and switch" Went to Jannell to test drive used F-150. The truck was accurately described on website. We were pleased to not be dealing with the "bate and switch" tactics we had experienced at a dealer in Foxboro. Charlie was our salesman and he was laid back and was able to break down pricing and financing quickly and fairly. Joanne handled financing, she made sure to find is the best rate and was transparent about the whole process. Management was hands on and very friendly. Made us feel appreciated as customers This was hands down the fastest turn around on purchasing a vehicle we have ever had. We had the truck home in less than 24 hours. Will return for our next truck purchase. More

Great Service When your vehicle has a problem, a quick response to identify and correct the issue is a must. That is what I have experienced at Jannell. Shawn is v When your vehicle has a problem, a quick response to identify and correct the issue is a must. That is what I have experienced at Jannell. Shawn is very friendly and focused on getting your vehicle back to you quickly, repaired and ready to go. More

Jannell continues to Excell My first car was a new 1968 Ford Mustang convertible and since then I've purchased a total of 8 Ford and Lincoln, Mercury cars and trucks both new and My first car was a new 1968 Ford Mustang convertible and since then I've purchased a total of 8 Ford and Lincoln, Mercury cars and trucks both new and used at Jannell Ford and elsewhere. I've now been a customer at Jannell Ford for more than 30 years and although some of the names and faces have changed, welcome aboard Dina, the services provided continues to satisfy my needs... Bigger isn't always better. Dina was very efficient, knowledgeable and helpful through this sale. Would recommend her as a sales person to friends. She is an asset to the Jannell team! More

needed a new car for a traveling student Stopped in to see Eddie Clark about a new car, started to talk to Jack Bresnahan. Between Eddie and Jack we decided on a Escape, they told me what the Stopped in to see Eddie Clark about a new car, started to talk to Jack Bresnahan. Between Eddie and Jack we decided on a Escape, they told me what they had, I told them what I wanted, no pressure from ether of them. We struck a deal, shook hands, and the rest is history. It was the easiest car purchase that I ever made. Kathy Mulvehill did all the paper work and the deal was done. It was a great experience. Thank you for just being real people and not someone just looking to make a sale. I will purchase my next vehicle from them. Thank you again, Jon Winslow More

Used car purchase This was my wife and i first experience with buying a car from Jannell Ford and what a great experience that was . Our salesman Steve Gorman was great This was my wife and i first experience with buying a car from Jannell Ford and what a great experience that was . Our salesman Steve Gorman was great for us . Wish there were more salesman like him !!! He went out of his way to make this used car purchase work for us . If the time comes we wouldn't hessitate to buy another vehicle from this dealership . More