Jeff Belzer's Lakeville

Jeff Belzer dealership had the KIA Sportage we were looking for - the specs met ours. There were a few glitches during the process. Our salesman didn’t know that we were showing up to get the vehicle. looking for - the specs met ours. There were a few glitches during the process. Our salesman didn’t know that we were showing up to get the vehicle. The vehicle was not prepped. We didn’t get a walk around the vehicle, only a review of the electronics. More

David Moghadam did a fantastic job helping me find a vehicle. I love my new Kia Forte. Thank you vehicle. I love my new Kia Forte. Thank you More

Very accommodating in showing me the vehicles that I wanted to look at. Good experience. wanted to look at. Good experience. More

I purchased a vehicle from this dealership at the end of April 2022. Our experience was awful. The person who helped us in the finance dept was inexperienced in his position, to the point that our bank was April 2022. Our experience was awful. The person who helped us in the finance dept was inexperienced in his position, to the point that our bank was concerned about the transaction. This dealership made what was supposed to be a fun experience getting a new car for my birthday into a complete headache. My husband and I could not get out of the dealership fast enough when the sale was complete. Had we not gotten so far into the buying process and been at the dealership for over 3 hours we would have said forget it and gotten a car elsewhere . After leaving I received an email about leaving a review on my experience. I was honest about our awful experience . I had to return to the dealership by myself two weeks later to have a feature added to my car that I had paid for at the initial sale, and I stopped in sales to get a second set of keys at no cost that I was promised. Not only had they not ordered the extra set of keys for me, the person who helped me in the sales department told they changed their mind on giving me a 2nd key at no cost because I shared my negative review online. I was told that I could get my key at no cost only if my review was removed. The sales person was rude and treated me horribly and it was the worst example of customer service that I have ever experienced. When a customer is treated poorly and you don’t want to hear about their experience don’t ask. Buyer beware when investing time and money into buying a vehicle skip Jeff Belzers in Lakeville MN. There are plenty of other car dealerships who will treat you nicely and appreciate you as their customer. More

Mike Voss was wonderful to work with. He was so communicative and let me know what was happening in the process the entire time. He was easy to talk to and didn't make promises he could He was so communicative and let me know what was happening in the process the entire time. He was easy to talk to and didn't make promises he couldn't keep. He ensured that I was getting exactly what I wanted without trying to push things on me I didn't. In this crazy vehicle market, he made this easy and painless and I would go back to him and Jeff Belzer's anytime in the future! More

Jordan thanks for our car! This is our first car buying experience and we are very happy that Jordan was our seller! Very positive and sociable. He contacted us very quickly This is our first car buying experience and we are very happy that Jordan was our seller! Very positive and sociable. He contacted us very quickly on our online application, He agreed to sell the car out of state. When we arrived Jordan picked us up from the hotel personally! Thank you so much! More

We had a very positive experience with this dealership and especially with our salesman Tom V. We drove over 400 miles to this dealership to view the vehicle we ended up purchasing based upon Tom's reass and especially with our salesman Tom V. We drove over 400 miles to this dealership to view the vehicle we ended up purchasing based upon Tom's reassurance that the vehicle, it's condition, and the pricing (actual sales price, no hidden fees, no shenanigans, etc.) was exactly what he told us, which it was. The overall process was about as smooth as it could be. More

People are helpful and friendly, building is clean (very important to wife) and they have the best price’s in town. important to wife) and they have the best price’s in town. More

Met a lot of people who all were very professional and friendly and focused on their tasks at hand. friendly and focused on their tasks at hand. More

While your dealership had great rebates , and ultimately that’s why I bought the car, the trade in value was terrible. I had a 2020 Mitsubishi Outlander Sport ES with a clean title and only 12,500 miles. Th that’s why I bought the car, the trade in value was terrible. I had a 2020 Mitsubishi Outlander Sport ES with a clean title and only 12,500 miles. The offer was about 13,700. The salesman kept trying to “work “ the numbers to convince me that the offer was great. It was ridiculous and we both knew it. I turned around and sold it the next day for 24,000 to Carmax. For that reason I’ll never use your dealership and I’ll let everyone I know not to do business with you because of it. You could have had a loyal customer but you messed it up. More