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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,422 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,422 reviews
December 07, 2024
Very knowledgeable, friendly, very helpful staff. They go above and beyond! I highly recommend them to anyone and everyone! They go above and beyond! I highly recommend them to anyone and everyone! More
by theronkatys1125
Verified Customer
December 07, 2024
Josh and Juan were both amazing and helped me find the right car for me right car for me More
by BPICKMAN.BP
December 07, 2024
I appreciate how they get me in promptly and do the repairs efficiently with quality Thank you for all you do repairs efficiently with quality Thank you for all you do More
by rosie.bland
December 02, 2024
Fast and easy process, sales person was freindly and accommodating ,would referr to a freind accommodating ,would referr to a freind More
by collins.cardrell
Employees Worked With
November 29, 2024
Simply above and beyond is the best description I can give for this great dealership. give for this great dealership. More
by jamesrbuesing
November 29, 2024
Found exactly what I wanted! Quick, helpful, and hospitable!! In and out with everything I needed to drive away happy! Quick, helpful, and hospitable!! In and out with everything I needed to drive away happy! More
by Jay
November 28, 2024
The 12v battery in my 2023 PHEV went bad. I had it in twice and the dealership was convinced that my amateur radio equipment was to blame, even though it isn't wired to the battery. They said I had it in twice and the dealership was convinced that my amateur radio equipment was to blame, even though it isn't wired to the battery. They said they tested the battery and it was good, but the battery voltage consistently dropped to 8-9 volts - even when just going into a store. This causes the car to not start and show errors. The dealership wouldn't look at it any further unless I removed all of the radio equipment and antennas from the vehicle. I finally took the battery out and took it to Advanced Auto. They tested it and almost immediately showed that the battery was bad. They had a replacement so I bought it, but it cost around $300. It was going to take hours to remove all of the radio equipment and antennas and re-install everything once they replaced the battery, so I opted to just buy the new battery even though the current one is under warranty. I will not be going back to Jeremy Franklin again. If they had actually tested the battery they would have know it was bad. Another problem was that it was going to take four weeks to get another battery to replace it. Sorry, but you lost a customer. More
by hcripe
Employees Worked With
November 27, 2024
Service was great salesman went a ove and beyond we greatly appreciate being in a newer car greatly appreciate being in a newer car More
by Boxselma
