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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,409 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,409 reviews

November 15, 2024

The team at Jeremy Franklin is second to none! They will help you get the car you want! Jacob Pillman is THE MAN!!!! He helped us when we needed it most!!! If you need a car come down to Jeremy Fr More

by bigpratt1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone here is a five star!!!
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Nov 19, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Bigpratt1991, thank you; we appreciate your feedback! Thank you for such an enthusiastic and glowing review! We’re thrilled to hear that Jacob and the rest of our team made your car-buying experience feel like a true win. Helping our customers find the perfect vehicle is what we’re all about, and we’re so glad we could be there when you needed us most. We appreciate you choosing Jeremy Franklin Mitsubishi and sharing your excitement—enjoy your new car!

November 14, 2024

I have always chosen Mitsubishi as my car too drive Jeremy Franklin has always been my number 1 place for car's and service highly recommended More

by newman1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Newman1056, thank you so much for your loyalty to Mitsubishi and Jeremy Franklin Automotive! We’re honored to be your go-to place for both vehicles and service. It’s customers like you who make what we do so rewarding. Your recommendation means the world to us, and we’re committed to continuing to provide you with the best car-buying and servicing experience possible. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

November 14, 2024

The manager Scott remembers when I bought the truck ! !!!!! He’s very nice and professional !!!! More

by blessme4420048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Blessme4420048, thank you so much for your kind words! We're thrilled to hear that Scott made such a positive impression during your truck purchase. He takes pride in providing professional and friendly service, and it’s wonderful to know his efforts didn’t go unnoticed. If there’s ever anything we can do for you in the future, whether it’s for your truck or any other automotive needs, don’t hesitate to reach out. We truly appreciate your support and look forward to seeing you again! Thank you for being part of the Jeremy Franklin Automotive family!

November 13, 2024

They work hard to get you in a car. . I enjoyed working with them most of the day. More

by ronalddday7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ronalddday7, we are glad we could help! Thank you for your review! We’re so glad to hear that you enjoyed your time working with our team. We understand how important it is to find the right car, and we’re happy we could assist you throughout the process. Your satisfaction means everything to us, and we truly appreciate your trust and patience. If there’s anything else we can help you with, don’t hesitate to reach out. Enjoy your new car, and welcome to the Jeremy Franklin Automotive family!

November 13, 2024

Absolutely amazing experience. The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future! More

by KUTHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Alarcon Suarez
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Nov 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kuthe, we're happy to hear you had such a positive experience with our team! We’re thrilled to hear that you had such an amazing experience with us. Our goal is to make the process as seamless and enjoyable as possible, and it’s fantastic to know that we succeeded in making it exciting and stress-free for you. We’re grateful for your trust and can’t wait to welcome you back as a repeat customer in the future. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

November 12, 2024

Prompt service. I didn't need much this time, so there's not a whole lot to say. They did what I needed them to without issue. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Fellas At the Computer in the Service Center
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Nov 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Anonymous, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

The staff was very friendly. They were able to perform my oil change in under and hour. More

by cttrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cttrex, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

November 06, 2024

Awesome service, very respectful and courteous. Also kept me informed of what was going on with my vehicle. And took me in right away when I came in because my airbag light came on . Thank the staf More

by joancooper418@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joancooper418@gmail.com, thank you so much for the positive reviewand for your kind words! We’re delighted to hear that our team was able to get you in right away and keep you informed throughout your visit. Ensuring our customers feel respected and well-informed is a top priority, especially when unexpected issues arise. We’ll be sure to pass along your appreciation to our staff for their prompt and understanding service. Thank you for choosing us, and we’re always here whenever you need assistance!

November 06, 2024

Me and my son had great experience they made us a great deal very polite and helpful got my son in a brand new car that same day More

by clee2764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Manley
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Nov 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Clee2764, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for taking the time to leave such a wonderful review! We're delighted that you and your son had a great experience with us and that our team could help get him into a brand new car the same day. Providing a smooth and helpful experience is what we aim for, and we're so glad to know we could deliver that for you. Congratulations to your son on his new car, and thank you both for choosing Jeremy Franklin Automotive!

November 05, 2024

My recent service visit was handled quickly and I was treated respectfully! The service manager, Cal, was honest and responsive to my questions and concerns about my vehicle! More

by deanna.keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Nov 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Deanna.keller, thank you for sharing your positive experience! We’re thrilled to hear that your service visit was quick and that you felt respected throughout the process. Cal and the rest of our team work hard to ensure that our customers receive honest, responsive, and thorough care, so it’s great to hear that this was reflected in your visit. We appreciate your trust in us and look forward to serving you again in the future!

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