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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,422 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,422 reviews
November 26, 2024
We started out rough with some confusion over the services that was supposed to be done and it was supposed to be a full service with fluids and transaxle and all that but it ended up being the first services that was supposed to be done and it was supposed to be a full service with fluids and transaxle and all that but it ended up being the first time just the recall was done we got that straightened out and then everything went smoothly otherwise it's been five stars More
by aligross1
Verified CustomerEmployees Worked With
Cal
November 17, 2024
The dealership was very nice, very demure. Had great customer service in our recommend. Anybody in everybody to go shop over there at Jeremy Franklin's mitsubishi. And also hit up my guy Jess Had great customer service in our recommend. Anybody in everybody to go shop over there at Jeremy Franklin's mitsubishi. And also hit up my guy Jessie. If you wanna buy a new car, he has great customer service. He was very nice, Yeah, great service. He made everybody feel comfortable and he was very nice. And it was very fast. They offered us drinks. Just a all around good experience. And I would recommend to anybody in everybody to go shopping jeremy franklin's. More
by ZaddyAk
Employees Worked With
November 15, 2024
No matter the problem I have brought to Jeremy's service department they have been very helpful and honest about the work that needs to be done. I am grateful for all they work and dedication. department they have been very helpful and honest about the work that needs to be done. I am grateful for all they work and dedication. More
by marissadriver13
November 15, 2024
The team at Jeremy Franklin is second to none! They will help you get the car you want! Jacob Pillman is THE MAN!!!! He helped us when we needed it most!!! If you need a car come down to Jeremy Fr They will help you get the car you want! Jacob Pillman is THE MAN!!!! He helped us when we needed it most!!! If you need a car come down to Jeremy Franklin Mitsubishi!!!!! They made buying a car feel like a win!!! So come get you win today!!!! More
by bigpratt1991
November 14, 2024
I have always chosen Mitsubishi as my car too drive Jeremy Franklin has always been my number 1 place for car's and service highly recommended Jeremy Franklin has always been my number 1 place for car's and service highly recommended More
by newman1056
November 13, 2024
Absolutely amazing experience. The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future! The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future! More
by KUTHE
Employees Worked With
Other Employees :
Juan Alarcon Suarez
November 13, 2024
They work hard to get you in a car. . I enjoyed working with them most of the day. . I enjoyed working with them most of the day. More
by ronalddday7
November 12, 2024
Prompt service. I didn't need much this time, so there's not a whole lot to say. They did what I needed them to without issue. I didn't need much this time, so there's not a whole lot to say. They did what I needed them to without issue. More
by Anonymous
Employees Worked With
The Fellas At the Computer in the Service Center
November 12, 2024
The staff was very friendly. They were able to perform my oil change in under and hour. They were able to perform my oil change in under and hour. More
by cttrex
Employees Worked With
