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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.5
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,644 reviews

October 31, 2025

They were helpful to my family and went way beyond what many dealerships ever would within the financial department. That's rare and now I'm stable, thanks to that. More

by carlamick112233
Recommend Dealer
Yes
Employees Worked With
Gianni West
Nov 02, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Carlamick112233, thank you so much for sharing your experience! We’re truly glad to hear that our team was able to help your family and provide the support you needed. Our finance department works hard to go above and beyond to find the best solutions for every customer’s situation, so it’s great to know that the effort made a difference for you. We appreciate your trust in us and are happy to hear you’re in a stable place now. Enjoy your vehicle, and thank you for choosing Jeremy Franklin Automotive!

October 30, 2025

The team including the service department was very prompt, kind and. Courteous. All of my concerns were noted and carefully checked when buying my car. More

by randalllowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wolf
Nov 02, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Randalllowe, thank you for taking the time to share your experience! We’re so glad to hear that our sales and service teams provided prompt, kind, and courteous assistance throughout your car-buying process. It’s important to us that every customer’s concerns are fully addressed and that you feel confident in your purchase. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to seeing you again for future service needs!

October 30, 2025

I was really not going to get a car that day, but I got a great deal and a great car. Ty More

by PKJONSCHER
Recommend Dealer
Yes
Employees Worked With
John Montague
Nov 02, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pkjonscher, thank you for sharing your experience! We’re so glad to hear that you found a great deal and the perfect car, even when you weren’t planning to buy that day. Our team always strives to make the process easy and enjoyable for our customers. We truly appreciate you choosing Jeremy Franklin Automotive — enjoy your new ride!

October 29, 2025

Great initial experience, but tapers off after you buy They can't detail a car Ok More

by ret4ket
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
Nov 02, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ret4ket, thank you for taking the time to share your feedback. We’re glad to hear that your initial experience with us was positive, but we’re sorry to learn that things didn’t continue at the same level afterward. We always aim to provide consistent, high-quality service — including in our detailing department — and we regret that we fell short of your expectations. We’d appreciate the opportunity to make things right. Please reach out to our management team so we can address your concerns directly and ensure your vehicle receives the level of care you deserve. Thank you for bringing this to our attention and for giving us the opportunity to improve.

October 29, 2025

The dealership was amazing Chris Fry was by far the best dealer there. He took very good care of me More

by missionaryfranklin
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
Nov 02, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

MissionaryFranklin, thank you for sharing your experience! We’re thrilled to hear that Chris Fry provided you with such excellent service and took great care of you. He truly goes above and beyond for our customers, and we’ll be sure to pass along your kind words. We appreciate you choosing Jeremy Franklin Automotive and hope you’re enjoying your new vehicle!

October 26, 2025

I was treated with excellent customer service. He went above and beyond picking me up to get my car. More

by Bkochtech
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
Nov 02, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bkochtech, thank you for sharing your experience! We’re so glad to hear that our team provided you with excellent customer service and went above and beyond to assist you, including picking you up to get your car. We strive to make every customer’s experience as smooth and convenient as possible. We truly appreciate you choosing Jeremy Franklin Automotive!

October 25, 2025

Place was nice and well lit, Kenneth was kind and courteous. Showed me excellent vehicles and took my opinion into account More

by katestev94
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
Oct 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Katestev94, thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your visit and that Kenneth provided friendly, attentive service. We always strive to make our customers feel comfortable and heard while finding the perfect vehicle. We truly appreciate your kind words and hope to see you again soon!

October 25, 2025

Very professional and good on time , took very good care great on service needs and time. More

by Nelsonchristye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Nelsonchristye, thank you for your kind review! We’re so glad to hear that you had a great experience and that our team was able to take good care of your service needs in a timely and professional manner. We truly appreciate your feedback and look forward to serving you again in the future!

October 23, 2025

Got oil changed. Quick and polite Staff was friendly, didn't take forever, and the waiting area was clean More

by LANGANDI18
Recommend Dealer
Yes
Oct 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Langandi18, thank you for taking the time to share your experience! We’re glad to hear that our team provided quick, friendly service and that you enjoyed our clean, comfortable waiting area. We appreciate your kind words and look forward to seeing you again for your next visit!

October 22, 2025

Very pleasant people who understanding Knowledgeable and answered all my questions. Overall great experience working with them More

by jamesatkins780
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
Oct 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jamesatkins780, thank you so much for your kind words! We’re thrilled to hear that our team was pleasant, understanding, and able to answer all your questions. Providing knowledgeable and attentive service is always our goal, and we’re glad to know you had a great experience with us. We appreciate your support and look forward to working with you again in the future!

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