Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,644 reviews
Verified Customer
October 21, 2025
Not good. I would not purchase again and my credit is decent. Would not recommend to anyone looking for a vehicle. Did not want to give me receipt for work don I would not purchase again and my credit is decent. Would not recommend to anyone looking for a vehicle. Did not want to give me receipt for work done on car More
by trichellek410
Employees Worked With
October 19, 2025
They go over and beyond and are very friendly and actually care about their customers. I would recommend them to anyone. Thanks Jeremy Franklin oh and I love my car 😍 actually care about their customers. I would recommend them to anyone. Thanks Jeremy Franklin oh and I love my car 😍 More
by Paige
Employees Worked With
October 18, 2025
Always good customer service. Didn’t take long for service to be completed. Gave great advice and explained service done. Didn’t take long for service to be completed. Gave great advice and explained service done. More
by WILLIAMHUNT30
Employees Worked With
October 17, 2025
Expert technicians and reliable service for 5 years now! Friendly, informative, and the crew always ensures that the needs of the car were fixed/addressed. Friendly, informative, and the crew always ensures that the needs of the car were fixed/addressed. More
by jynn1966
Employees Worked With
Cal Jenkins
October 16, 2025
Easy to find friendly, very helpful no long wait and in and out about 2 to 3 hours and out about 2 to 3 hours More
by Evette
October 15, 2025
It was a great experience. Customer service was great. My needs where meet and appreciate Customer service was great. My needs where meet and appreciate More
by rishaharbin
October 10, 2025
Worst experience ever, bought a vehicle from them and had mechanical issues with it, I didn't even make it home before it began puking our coolant. THe check engine light came on at that time, a scan showed mechanical issues with it, I didn't even make it home before it began puking our coolant. THe check engine light came on at that time, a scan showed the PCM needed flashed, and something went crazy with the anti skid putting it into limp mode. I have brought the vehicle back for re[airs and it took three days to replace two coolant hoses. The engine code was not addressed and I was told to take it to an out of network dealer. No loaner was provided during the time it was in the shop, and btw it was on empty, no gas, when I picked it up, with a slash on a drive tire, and no key to the locking lug nut. The salesman was very kind, and I like him, but I am extremely disappointed. More
by Nacho
Employees Worked With
Tristen Udder
October 09, 2025
The dealership was understanding to my situation and was willing to do what needed to be done to finance me. They were welcoming and supportive. willing to do what needed to be done to finance me. They were welcoming and supportive. More
by ADRIANNEJOHNSON365
Employees Worked With
Nicholas Pierce
