Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,192 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
August 11, 2019
Friendly and attentive service The associates were very friendly and took the time to work with us to get a great vehicle that we could afford. Overall happy with the experience. The associates were very friendly and took the time to work with us to get a great vehicle that we could afford. Overall happy with the experience. More
by Techman027
Helpful July 25, 2019
Good dealership Kenneth Anonye has excellent customer service. He’s very friendly, helpful. He opened the car door for me as I was getting in and getting out. Kenneth Anonye has excellent customer service. He’s very friendly, helpful. He opened the car door for me as I was getting in and getting out. He helped get my friend a decent car. More
by Kat
Employees Worked With
July 10, 2019
Amazing experience Brandon Brown was wonderful to deal with! He answered my questions and put me an ease during the whole experience. It was great to be car shopping and Brandon Brown was wonderful to deal with! He answered my questions and put me an ease during the whole experience. It was great to be car shopping and not feel rushed or pressured. I appreciate the fact that Brandon respected my budget with no pressure to squeeze the pennies just a bit more.. I enjoyed the fact that I wasn't shuffled around between sales & finance. More
by MPerry
Employees Worked With
Other Employees :
I met the service department office people
July 08, 2019
Quick and painless Salesman was very helpful and informative. They worked with me on sale price and payments that meet my budget. Highly recommend considering them for y Salesman was very helpful and informative. They worked with me on sale price and payments that meet my budget. Highly recommend considering them for your next purchase. More
by Hvaczach
Employees Worked With
June 27, 2019
Wonderful Customer Service I just wanted to take the time to express how grateful I am for the wonderful car buying experience I had at Jeremy Franklin Mitsubishi of Kansas City I just wanted to take the time to express how grateful I am for the wonderful car buying experience I had at Jeremy Franklin Mitsubishi of Kansas City. Thomas Clark was able to make this very seamless for me and was able to help me purchase a beautiful SUV that can provide me with reliable transportation. I am very appreciate of all of the staff at this dealership and would highly recommend that if you want to buy a car contact Thomas Clark and his world class customer service. More
by Oz325
June 20, 2019
Helpful and patient Traded out of a Jeep Cherokee to a much more fuel efficient Mitsubishi Mirage G4. Downsized my monthly payments to put myself in a better situation. Traded out of a Jeep Cherokee to a much more fuel efficient Mitsubishi Mirage G4. Downsized my monthly payments to put myself in a better situation. More
by Edwards
June 17, 2019
Quick I was in and out in about 90 minutes. TJ took good care of me and helped me get what I was after. Pretty excited to get on the road with my buy. I was in and out in about 90 minutes. TJ took good care of me and helped me get what I was after. Pretty excited to get on the road with my buy. More
by BEAR
Employees Worked With
TJ Clark
June 17, 2019
Stolen Tags or vehicle So I bought a car in September 2018 it is now June 2019 still no title. I’ve been given a False tracking numbers . I’ve been told I was given the titl So I bought a car in September 2018 it is now June 2019 still no title. I’ve been given a False tracking numbers . I’ve been told I was given the title ! I was told they mailed the title. I was told USPS lost it ! I was told I have to file for a new title! I was told every story under the book, in the book and around the back of the book and then every time I call all they do is transfer me and transfer me and transfer me and nobody ever answers the phone. I’m not really sure how Crooks can get away with doing stuff like this( all the time ) but these people I would not recommend to buy dirt from a much less a car! Very worried about the $628 a month car payment I have that sits in my driveway and I cannot drive. I guess it’s time to hire a lawyer. Very disgusted with these people, they don’t really seem to be humans. Just wasting oxygen that real people in need. Shame on everyone of you More
by Scammers are they
May 31, 2019
Best Ever Car-Buying Experience! TJ Clark and the entire team at Jeremy Franklin were so helpful, professional, and made sure every detail was in order to make our car buying experien TJ Clark and the entire team at Jeremy Franklin were so helpful, professional, and made sure every detail was in order to make our car buying experience the best ever. They found the ideal car for us at a VERY fair price, took time to ensure we were comfortable with all features, even followed up for any issues or questions. I highly recommend TJ and Jeremy Franklin! More
by d
Employees Worked With
TJ Clark, Jeremy Franklin
May 30, 2019
Amazing! Very helpful-made some impossible, possible. Didn't think getting a car was possible with my credit, but they made it possible. I loved it Very helpful-made some impossible, possible. Didn't think getting a car was possible with my credit, but they made it possible. I loved it More
by Alliehermo
Employees Worked With
