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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,644 reviews

May 20, 2025

The people in service are fantastic. Very respectable. Always ready to help you. That's why I will always be a Customer. Keep up the good work. More

by Pecinajacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pecinajacob, thank you so much for the positive review, your loyal support, and your thoughtful review! We're proud to have a service team that's committed to providing respectful, helpful, and reliable care every time you visit. It means the world to us that you've chosen to stay a part of the Jeremy Franklin family—we’ll keep working hard to earn your trust every step of the way. See you next time!

May 16, 2025

I bought my car over the phone and the Internet. The process was as painless as possible. More

by dodgedaytona84
Recommend Dealer
Yes
Employees Worked With
Nick
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May 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Dodgedaytona84! Thank you for your review! We’re glad to hear that your car-buying experience over the phone and online was smooth and hassle-free. Our goal is to make the process as easy and convenient as possible, no matter where you are. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

May 14, 2025

Brandon was great he worked really fast and even stayed after closing time to make sure I was able to get into a vehicle. Chris also worked really quick with the paperwork. I will be referring customers to More

by FNENE28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Fnene28, thank you so much for the kind words! We're thrilled to hear that Brandon and Chris provided you with such a great experience. They’re both dedicated to going the extra mile for our customers, and staying late to make sure you get into your vehicle is just one example of that commitment. We truly appreciate your referrals and your trust in us — enjoy your new ride, and don’t hesitate to reach out if you need anything in the future!

May 13, 2025

Excellent and efficient. Car came back and clean and the service was spectacular. Yearly inspection More

by mhallier56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Moreland
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May 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Mhallier56, we are very happy to have provided you with such a positive experience! Thank you for the great review! We're glad to hear your yearly inspection went smoothly and that your vehicle came back clean and ready to go. Our team takes pride in providing efficient and top-notch service, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again next time!

May 13, 2025

I had the pleasure of buying a car from Juan. He went above & beyond for me and assured I walked away with the perfect vehicle for me! I will definitely be back & will tell everyone I know lookin More

by rhema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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May 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rhema, your satisfaction is our top priority. Thank you so much for your kind words! We're thrilled to hear that Juan provided such an exceptional experience and helped you find the perfect vehicle. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We greatly appreciate your support and referrals — welcome to the Jeremy Franklin Mitsubishi family, and we look forward to seeing you again in the future! Thank you, and have a fantastic day!

May 10, 2025

There were a few little things I didn't appreciate during my buying experience but nothing that would keep me from coming back. First off, I found out a month after my purchase that my car never had an inspe More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember sales guys name
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Anonymous, we are pleased we could provide you with a positive experience! Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that, despite some frustrations, your overall experience was still positive and you’d consider coming back. We sincerely apologize for any inconvenience that caused. We're glad we were able to make things right quickly once it was brought to our attention, and we appreciate you allowing us to do so. Your trust is incredibly important to us, and we’re always working to improve and ensure that no detail is overlooked in the future. If you have any other questions or concerns, please don’t hesitate to reach out directly—we're here for you. Thank you again for your business and understanding.

May 09, 2025

Courteous information Timeliness cost all vary good. Recommend to anyone. Thanks for Great Services. Excellent More

by cecespears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cecespears, thank you so much for your high rating and the wonderful review! We’re so glad to hear that you found our service courteous, timely, and a great value. Your recommendation means a lot to us, and we truly appreciate your kind words. Thanks again for choosing Jeremy Franklin Automotive—we’re always here when you need us!

May 07, 2025

My family and I were in desperate need of a vehicle. We were turned down multiple times from other dealerships. After getting a cosigner were were approved. Our sales Agent was Jesse Hardin and I can't More

by adamcarnahan8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Adamcarnahan8, thank you so much for your heartfelt review! We’re truly honored that you chose Jeremy Franklin Mitsubishi after facing challenges elsewhere, and we’re absolutely thrilled that Jesse Hardin was able to help turn things around for you and your family. Jesse is dedicated to making the car-buying process smooth and stress-free, and we're so glad his hard work, kindness, and persistence made a difference for you. Your recommendation means the world to us, and we’re grateful you took the time to share your experience—even if you don’t usually leave reviews! If there's anything more we can do, we’re always here for you. Thank you, and have a fantastic day!

May 06, 2025

Always experienced Fast and friendly service! No problems getting an appointment and everyone is always so nice. More

by 3divas4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi 3divas4life, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! We're so glad to hear you've consistently experienced fast, friendly service and an easy appointment process. Our team works hard to make every visit smooth and welcoming, and it's always a pleasure to serve you. We truly appreciate your continued support and look forward to seeing you next time!

May 06, 2025

They have always been extremely friendly. Explains what they are going to do on my vehicle. Prompt and efficient service. More

by d.traylor
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi D. Traylor! We're so happy we were able to help you out! Thank you for the kind words and continued trust in our team! We're so glad to hear that you've consistently experienced friendly, transparent, and efficient service with us. Our goal is always to keep you informed and get you back on the road as quickly and confidently as possible. We truly appreciate your support and look forward to serving you again!

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