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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,760 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,760 reviews

October 03, 2026

Very easy to setup, it was quick too. And workers were nice It was very easy to setup the oil change. It was also very quick. And the workers were very nice and explained to me everything More

by Bretmotelet77
Recommend Dealer
Yes
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Oct 12, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bretmotelet77, thank you so much for the great review! We’re glad scheduling your oil change was easy, the service was quick, and our team took the time to explain everything you needed to know. We strive to provide convenient, efficient, and friendly service every day. We truly appreciate your business and look forward to seeing you again at your next visit!

October 03, 2026

Always a great experience I really enjoy the service work they do it's always pleasant nice and they are super fast More

by newman1056
Recommend Dealer
Yes
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Oct 04, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Newman1056, thank you for the great review! We’re so glad to hear that you always have a positive experience with our service team. We strive to provide friendly, professional, and efficient service every day, and we truly appreciate you recognizing our team’s efforts. Thank you for continuing to trust Jeremy Franklin Mitsubishi with your vehicle. We look forward to seeing you again and keeping you back on the road quickly!

October 01, 2026

Very smooth experience with the dealership and very helpful all around! I was told it would take an hour and a half and it was done in less than an hour. Super satisfied with their help and the technic More

by sniffpat95
Recommend Dealer
Yes
Employees Worked With
Greg is who I worked with at the dealership. I spoke with Kale(sp?) when setting up my appointment over the phone and both were extremely helpful!
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Oct 04, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sniffpat95, thank you for the great review! We’re thrilled you had such a smooth, efficient experience at our dealership. We know your time is valuable, so our team works hard to complete your service properly while getting you back on the road as quickly as possible. We’ll be sure to share your kind words with our technicians and service team. Thank you for trusting Jeremy Franklin Mitsubishi with your vehicle, and we look forward to taking care of you again in the future!

September 28, 2026

My experience with Jeremy Franklin was quick and easy. My salesperson made it easy to understand More

by matthewmajor214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Franklin
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Oct 01, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Matthew Major, thank you for sharing your experience with us! We’re glad to hear your visit to Jeremy Franklin Automotive was quick, easy, and straightforward. We especially appreciate knowing that your salesperson took the time to explain everything clearly and make the process easy to understand. Thank you for choosing Jeremy Franklin Automotive, and congratulations on your new vehicle! We truly appreciate your business and hope to see you again in the future!

September 27, 2026

I am so grateful to have walked in and get the help and car that I need. The customer service from Jesse was amazing I highly recommend working with him , he is reliable quick and very fun to talk to. Prai More

by Arealiti22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Arealiti22, thank you so much for your heartfelt review! We’re truly grateful you chose Jeremy Franklin Automotive and that Jesse made such a positive difference in your experience. It’s wonderful to hear he was reliable, quick, and enjoyable to work with as he helped you find the vehicle you needed. We appreciate your kind words about our entire team and your recommendation. Congratulations on your new vehicle, and may it serve you and your family well for many miles ahead! Thank you again for trusting us and for choosing Jeremy Franklin Automotive!

September 26, 2026

Courteous and fast The waiting area was very clean the people were friendly and I just overall enjoyed the experience and they seem very professional More

by lisajsmith51
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 01, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lisajsmith51, thank you so much for the great review! We’re glad to hear you found our team courteous, friendly, and professional, and that your experience was quick and enjoyable. We also appreciate you recognizing our clean waiting area; we want every customer to feel comfortable while they’re with us. Thank you for choosing Jeremy Franklin Automotive! We truly appreciate your business and look forward to taking care of you again in the future!

September 22, 2026

Bought a car last October, it had some major issues but you guys fixed it!! And let me borrow the loaner while my car was being worked on!! Thank you More

by LANGANDI18
Recommend Dealer
Yes
Employees Worked With
Cal
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Oct 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Langandi18, thank you so much for the 5-star review and for giving us the opportunity to make things right! We’re sorry you experienced issues with your vehicle, but we’re glad our team was able to complete the repairs and get you back on the road. We also appreciate you recognizing our team for providing a loaner vehicle while your car was being worked on. We understand how inconvenient vehicle repairs can be, and our goal is always to minimize that inconvenience and take care of our customers. Thank you again for your business, your patience, and your trust in Jeremy Franklin Automotive. We truly appreciate you!

September 21, 2026

I'm so happy I purchased my vehicle at Jeremy Franklin Mitsubishi, I feel like they truly care about their customers! Much appreciated!! More

by ashley.d.heard
Recommend Dealer
Yes
Employees Worked With
Cal in service
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ashley Heard, thank you so much for the wonderful review! We’re thrilled you’re so happy with your vehicle and felt genuinely cared for throughout your experience with us. At Jeremy Franklin Mitsubishi, our customers come first, and we truly appreciate the opportunity to earn your business. Congratulations on your new vehicle, and thank you for choosing Jeremy Franklin Mitsubishi! We look forward to taking care of you for many years to come!

September 20, 2026

Always an easy experience Workers are nice, waiting area is clean, and service is relatively fast More

by josh@joshuamartinson.com
Recommend Dealer
Yes
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joshua Martinson, thank you for sharing your experience! We’re glad to hear that your visits with us are always easy and that you appreciate our friendly team, clean waiting area, and efficient service. We work hard to make every service visit as convenient and comfortable as possible. We truly appreciate your continued business and look forward to caring for you again!

September 20, 2026

Took over 2 hours to get a MO state safety inspection done. Was much faster a couple years ago, but otherwise fine. More

by josh@joshuamartinson.com
Recommend Dealer
Yes
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mr. Martinson, thank you for sharing your feedback. We’re glad to hear that, aside from the wait time, everything else with your visit was fine. We do understand that a two-hour wait can be frustrating, and we apologize for the inconvenience. That said, Missouri state safety inspections must follow required state procedures, and the inspection is only one part of the service department’s workload. Wait times can vary based on the number of vehicles being serviced, technician availability, and the vehicle's condition when it arrives. We always want to ensure inspections are performed properly rather than rushed simply to reduce wait time. We appreciate your business and your feedback, and we’ll continue working to improve our efficiency while making sure every inspection is completed correctly and in accordance with Missouri requirements.

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