Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,639 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership
View Awards

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,639 reviews

January 29, 2026

Very professional. Took my wants and ability to get what I wanted to consider consideration and gave me several options and I absolutely love my car. More

by MARLAPRICE5965
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Marlaprice5965, We're thrilled to hear that our team took the time to understand your wants and worked within your comfort level to provide several great options. Most importantly, we're excited that you absolutely love your car! Congratulations, and thank you for trusting us with such an important decision. We look forward to being here for you for many miles to come.

January 28, 2026

The dealership was extremely helpful throughout the entire process. They efficiently checked my car and promptly repaired a significant oil leak that I had been worried about. I am very satisfied with More

by JEREISHA51
Recommend Dealer
Yes
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jereisha51, thank you so much for taking the time to share your experience! We’re thrilled to hear that our service team was able to quickly identify and repair the oil leak and put your mind at ease. Your satisfaction and confidence in your vehicle mean a lot to us. We truly appreciate your trust and look forward to taking care of all your future oil changes and maintenance needs. Thanks again for choosing our dealership we’re always here for you!

January 27, 2026

Service was good and fast It did not take that long for my service They were nice and polite More

by hreber9
Recommend Dealer
Yes
Employees Worked With
Clinton young
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hreber9, thank you for your feedback! We’re glad to hear that your service was quick and efficient and that our team was nice and polite throughout your visit. We truly appreciate you choosing us for your service needs and look forward to taking care of you again in the future!

January 27, 2026

Excellent service and people Fast and reliable, they know what they are doing Easy Comfortable More

by Dalimar arteaga
Recommend Dealer
Yes
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dalimar Arteaga, thank you for the great review! We’re happy to hear you had an excellent experience and found our team fast, reliable, and knowledgeable. Making your visit easy and comfortable is always our goal. We truly appreciate your trust and look forward to serving you again!

January 26, 2026

Was a real good experience sales person Kennth was amazing he really knows is business the sales team were great really working with the bank to get deal done. More

by bporky1
Recommend Dealer
Yes
Employees Worked With
Kennth
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bporky, thank you for sharing your experience with us! We’re thrilled to hear that Kenneth did such an amazing job and that our sales team worked closely with the bank to get your deal completed. We take pride in having knowledgeable, dedicated team members who truly go the extra mile for our customers. Congratulations, and thank you for choosing our dealership we appreciate your business and look forward to seeing you again!

January 26, 2026

I would recommend Jeremy Franklin to anyone that is trying to buy a vehicle. My experience was a good experience. They didn't hassle me or they didn't push me into something I didn't want so jeremy Fra More

by chrisbranham6619
Recommend Dealer
Yes
Employees Worked With
Brandon, Chris, and Hector, great!
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Chrisbranham6619, thank you so much for the recommendation and for sharing your experience! We’re glad to hear that you had a positive, no-pressure visit and that our team respected your needs and preferences. Providing a comfortable and honest car-buying experience is always our goal. We truly appreciate your trust in Jeremy Franklin and look forward to helping you again in the future!

January 25, 2026

Dealership told me that I would more than likely need a new transmission then two days later I was informed that nothing is wrong with my car. This was very puzzling and troubling, to be honest. More

by red2dark2003
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Red2dark2003, thank you for bringing this to our attention and for sharing your concerns. We understand how confusing and frustrating that situation must have been, and we sincerely apologize for the uncertainty it caused. In some cases, initial symptoms can point to a more serious concern, which requires further diagnostics to confirm. After completing a more in-depth evaluation, our team determined that your vehicle did not need a transmission replacement, and we’re glad we were able to provide that clarification before any unnecessary repairs were made. We truly value your trust and appreciate the opportunity to fully assess your vehicle. Please don’t hesitate to reach out if you have any additional questions or would like further explanation we’re here to help.

January 24, 2026

Fixed my tire and charged me a lower rate than the usual price. Good customer service More

by TEBBENELLIE1973
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tebbenellie1973, thank you for taking the time to share your experience! We’re glad we could get your tire taken care of and provide you with a fair, lower than usual rate. It’s great to hear our team delivered good customer service that’s always our goal. We appreciate your business and look forward to helping you again whenever you need us!

January 22, 2026

Had a great experience. Manny was so nice and patient and explained everything to me so that I could understand exactly what I was purchasing. More

by timakahart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Timakahart, thank you for sharing your experience! We’re thrilled to hear that Manny was able to guide you through the process with patience and clarity, making sure you understood everything about your purchase. Providing a helpful and stress free experience is exactly what we strive for. We truly appreciate your business and look forward to serving you again in the future!

January 22, 2026

I would never buy a vehicle from this Dealership again. The sales department did not listen to my wants and needs. The Sales Departments goal was for me to drive off of the lot with the a vehicle. They wer More

by adchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with our sales team did not meet your expectations. At Jeremy Franklin Mitsubishi, we strive to ensure transparency and to match our customers with vehicles that fit their needs. We take concerns about pricing, mileage, and return policies very seriously, and we continuously work to provide clear, accurate information. We’re glad to hear that our service department has consistently delivered fantastic care that’s something we take great pride in. Your recommendation of our service team means a lot, and we hope to continue providing the high level of service you’ve come to trust, even if your sales experience was not ideal. We appreciate your feedback and will use it to help improve our sales process moving forward.

1
...
5
6
7
...
164