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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,402 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,402 reviews

March 15, 2025

The service team is second to none ! Very through and professional with competitive pricing . Greg and team do great work. We’ll be back ! More

by mitchellelvis9110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service is fantastic to work with.
Mar 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mitchellelvis9110, we really appreciate your feedback! Thank you for your fantastic review! We're thrilled to hear that Greg and our service team provided top-notch, thorough, and professional service at competitive pricing. We truly appreciate your trust in us and look forward to seeing you again in the future. Safe travels!

March 15, 2025

First Schedule visit per text unsuccessful didnt happen. spoke with service management second visit prompt visit More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

None23, we really appreciate your feedback! We apologize for the inconvenience with your initial scheduled visit, but we’re glad our service management team was able to assist and ensure a prompt visit the second time. We appreciate your patience and the opportunity to make things right. If you ever need anything, we're here to help!

March 14, 2025

Very professional listened to my needs and wants gave me options and gave me a good price More

by carole-honeycutt
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Carole-honeycutt, we're happy to hear you had such a positive experience with our team! Thank you for your kind words! We're glad to hear that our team took the time to listen to your needs and provide you with great options at a good price. We appreciate your business and are always here to help. Enjoy your new vehicle!

March 13, 2025

When I first purchased my car, the cigarette lighter wasn’t working, so I recently changed it out and then my radio stopped working. Mitsubishi dealership told me I needed a new radio that was not the c More

by amandahall12.18.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Service department
Mar 17, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Amanda Hall, we truly appreciate your honest feedback and want to sincerely apologize for the frustration you've experienced. While we're glad to hear that Jacob provided excellent customer service and helped you get into a vehicle, we regret that your experience with the fuse and radio issue did not meet expectations. Your concerns are valid, and we understand how frustrating it must have been to go through multiple steps to get the correct diagnosis. Please know that we take this seriously and would love the opportunity to make things right. If there’s anything we can do to address this situation further, please reach out to us directly—we want to ensure you're fully satisfied with your vehicle. Thank you again for your honesty, and we appreciate you giving us the chance to improve.

March 12, 2025

This is a cool dude he is real sweet he always helps me when I come to you ever been frankly just Mitsubishi and I will always come there More

by browncatherine506@gmal.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Browncatherine506@gmal.com, your wonderful feedback and rating mean a lot to us. We're so glad to hear that our team has been able to help you every time you visit Jeremy Franklin Mitsubishi. We appreciate your loyalty and look forward to assisting you again in the future. If there's ever anything you need, we're always here for you!

March 12, 2025

Fantastic Car Buying Experience – 2 Cars, $0 Down! We had an amazing experience! With our growing family, we needed reliable vehicles, and the team made the process smooth, stress-free, and enjoyab More

by mkjgallegos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mkjgallegos, thank you so much for your kind words and for choosing Jeremy Franklin Automotive! We're thrilled to hear that you had such a fantastic experience and that we could help you find the perfect vehicles for your growing family—especially with $0 down! Our team is dedicated to making the car-buying process smooth, stress-free, and tailored to your needs, so it means a lot to know we delivered on that promise. We truly appreciate your recommendation and can’t wait to welcome you back in the future! If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!

March 08, 2025

The staff was amazing. The have the best service. Would recommend to all my friends and family. More

by OFFICE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Office22, thank you so much for the positive review! We're so glad to hear that you had an amazing experience with our team and that you’d recommend us to your friends and family. Providing top-notch service is our priority, and we truly appreciate your support. We look forward to serving you again in the future!

March 06, 2025

Jeremy Franklin is the best. I wasn't in there for 30 minutes and came out with a new ride.. Thank you, Brandon for all your help. And getting me into something that I wanted. More

by Catina Heard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Catina Heard, we are glad we could help! Thank you for your amazing review! We're so happy to hear that Brandon was able to get you into the perfect ride so quickly and with a friendly, hassle-free experience. He truly takes pride in helping our customers find exactly what they’re looking for. Enjoy your new vehicle, and if you ever need anything, we’re always here for you!

March 02, 2025

Fantastic Car Buying Experience – 2 Cars, $0 Down! We had an amazing experience at at jeremy Franklin! With our growing family, we needed reliable vehicles, and the team made the process smooth, st More

by mkjgallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Mkjgallegos, we are very happy to have provided you with such a positive experience! Thank you for sharing your amazing experience at Jeremy Franklin Automotive! We’re thrilled to hear that Mr.Pillman and our team made the process smooth, stress-free, and enjoyable for you. Helping growing families find reliable vehicles is what we love to do, and we’re so glad we could get you into two perfect cars with $0 down! Your recommendation means the world to us, and we truly appreciate your trust. If you ever need anything, we’re here for you—enjoy your new rides!

February 25, 2025

I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake More

by MISSPOOOOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Espinosa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

MissPooooo, thank you for bringing this to our attention. Your safety and satisfaction are our top priorities, and we take concerns like this very seriously. We’d like to learn more about your situation and work toward a resolution. Please reach out to our service team at your earliest convenience so we can inspect your vehicle and address the issue properly. We appreciate your patience and the opportunity to make this right.

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