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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,414 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,414 reviews
March 06, 2025
Jeremy Franklin is the best. I wasn't in there for 30 minutes and came out with a new ride.. Thank you, Brandon for all your help. And getting me into something that I wanted. I wasn't in there for 30 minutes and came out with a new ride.. Thank you, Brandon for all your help. And getting me into something that I wanted. And thank you for being so Nice and friendly. More
by Catina Heard
Verified CustomerEmployees Worked With
March 02, 2025
Fantastic Car Buying Experience – 2 Cars, $0 Down! We had an amazing experience at at jeremy Franklin! With our growing family, we needed reliable vehicles, and the team made the process smooth, st We had an amazing experience at at jeremy Franklin! With our growing family, we needed reliable vehicles, and the team made the process smooth, stress-free, and enjoyable. We walked in with $0 down and drove away with two perfect vehicles that fit our needs. Mr. Tillman and staff were professional, knowledgeable, and truly went above and beyond to get us the best deal. They took the time to understand what we were looking for and made sure we left happy. If you're looking for a dealership that values its customers and delivers excellent service, we highly recommend! More
by mkjgallegos
Employees Worked With
February 25, 2025
I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake said it gas pedal stick and luns forwarded when your foot on the brake More
by MISSPOOOOO
February 19, 2025
Kenneth was an absolute pleasure to work with he was very helpful i would recommend him to everyone helpful i would recommend him to everyone More
by Msalazar1us
February 11, 2025
Although you have to pay the higher rate going to a dealer… I am familiar with the dealership so that’s why I keep going back. I’ve been happy with the services so far thank you. dealer… I am familiar with the dealership so that’s why I keep going back. I’ve been happy with the services so far thank you. More
by rhonda646
Employees Worked With
February 11, 2025
I scheduled a 30,000 mile service for $400 on the website. When I arrived they said it was a glitch and that it would be $1200. I was upset. I asked for the manager. Never saw them. I asked them spec website. When I arrived they said it was a glitch and that it would be $1200. I was upset. I asked for the manager. Never saw them. I asked them specifically about the wear on my brakes- I was told that they are fine. More
by fiveyeagers
Employees Worked With
I don’t know the service man’s name
February 09, 2025
Amazing customer service, personal touch and awesome follow up. Jesse and finance department went above my expectations follow up. Jesse and finance department went above my expectations More
by Tara
Employees Worked With
February 09, 2025
Service during the whole pre- and post-sales process was incredible. They made it easier than any other car purchase we have made. incredible. They made it easier than any other car purchase we have made. More
by allankells
February 04, 2025
The service team was friendly and got us in and out in 30 minutes. I would definitely recommend them for all you car needs. minutes. I would definitely recommend them for all you car needs. More
by misseshim247
February 03, 2025
They always forget to put something back in mycar. .thru 5 years and 2 cars .thru 5 years and 2 cars More
by tcw197046
