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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,441 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,441 reviews

April 09, 2025

You are all awesome to work with but Brandon is my FAV. I ❤️ Jeremy Franklin! More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sarah! We're so happy we were able to help you out! Thank you so much for the kind words! We're so glad to hear you had an awesome experience with our team, and we're especially happy to hear that Brandon stood out as your favorite! ❤️ We truly appreciate your support and love for Jeremy Franklin. If you ever need anything, we're here for you—enjoy your ride!

April 06, 2025

Thanks Deon for helping with my 2nd vehicle purchase from Jeremy Franklin. Im definitely thankful for your assistance. More

by sheryllg40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sheryllg40, we really appreciate your positive review! Thank you so much for coming back to us for your second vehicle purchase! We're thrilled to hear Deon was able to assist you again and make the experience a great one. We truly appreciate your continued trust in Jeremy Franklin Automotive, and we're always here whenever you need us. Enjoy your new ride!

April 04, 2025

When bought my Jeep from them ,I drove it for a week and it started to have problems, they fix it and waved the deductible, I will buy another vehicle from them again More

by VIGJON25175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vigjon25175, thank you so much for your high rating! Thank you for sharing your experience! We’re sorry to hear your Jeep had issues early on, but we’re glad our team could get it taken care of quickly for you—and we were happy to waive the deductible to make things easier. We truly appreciate your trust in us and look forward to helping you again when you’re ready for your next vehicle!

April 03, 2025

This dealership was very helpful and willing to help us get into a vehicle. I will tell my friends about my experience. More

by BUCHANMICHELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Buchanmichele, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for the kind words! We're so glad we could help you get into a vehicle that fits your needs. Your recommendation means a lot to us, and we truly appreciate you sharing your experience with friends. We're always here when you need us—thanks again for choosing Jeremy Franklin Automotive!

April 02, 2025

They went the extra effort to get this done. Even insurance and I was impressed. Kenneth welcomed me at the door, pulled out my chair and was kind and helpful. No pressure. I recommend it to all More

by AYORK166
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Ayork166, we appreciate you taking the time to leave us this feedback. Thank you so much for the wonderful review! We’re thrilled to hear that our team went the extra mile to make the process smooth, even down to helping with insurance. Kenneth will be so happy to hear your kind words! Creating a welcoming, no-pressure environment is what we’re all about. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

April 02, 2025

My car buying experience was informative and smooth. I saw man options and our informed salesman Mr.Brown helped us with all the specs and features of the vehicles. I was never pressured or felt as if I More

by tooleycassidy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tooleycassidy, thank you so much for the kind review! We're thrilled to hear your car-buying experience was smooth and informative. Mr. Brown is fantastic at making sure customers feel comfortable and confident, and we’re glad he could walk you through all the options without any pressure. Welcome to the Mitsubishi family—we’re excited to have you with us and are always here when you need anything! Thank you, and have a fantastic day!

March 28, 2025

Got my oil changed and tires rotated in a very quick and professional manner. Will definitely come back in the future! More

by BPICKMAN.BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bpickman.bp, we really appreciate your positive review! Thank you for your kind words! We're glad to hear that you had a quick and professional service experience. We appreciate your business and look forward to seeing you again in the future!

March 28, 2025

Jeremy Franklin is a good place to buy cars I always buy by corner there this is the third car thank you More

by Catherine Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Catherine Brown, thank you so much for the positive review! Thank you for your loyalty and for choosing Jeremy Franklin Automotive for your third vehicle! We truly appreciate your business and are grateful for your support. If you ever need anything, we’re always here to help. Enjoy your new car!

March 26, 2025

The drop off of my vehicle was quick and easy. I chose to wait for the service to be completed, and the waiting area was clean and well-lit. The wait was a bit longer than I expected. I was there More

by desireme20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Desireme20, thank you for sharing your experience! We're glad to hear that your drop-off was quick and easy and that you found our waiting area clean and comfortable. We understand that waiting longer than expected can be frustrating, and we appreciate your patience. It’s great to know that Greg’s attentiveness made a positive impact on your visit—our team strives to provide the best possible service. We truly appreciate your 5-star rating and look forward to serving you again in the future!

March 25, 2025

They make suggestions for what I can do but don’t pressure me to do anything I don’t need to do, which I very much appreciate. More

by blair1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if any names.
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Blair1181, thank you for your feedback! We’re glad to hear that you appreciate our approach. Our goal is always to provide honest recommendations while respecting your decisions. We appreciate your trust in us and look forward to assisting you again in the future! Thank you, and have a fantastic day!

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