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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,401 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,401 reviews

January 10, 2025

Excellent service and amazing people! I got what I wanted and am satisfied with Jeremy Franklin! More

by TANYA_MCWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tanya_mcwilliams, thank you so much for the positive review! We're thrilled to hear that you had an excellent experience and found exactly what you wanted. Our team takes pride in providing top-notch service, and it’s always rewarding to know we’ve met your expectations. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Enjoy your new vehicle, and welcome to the Jeremy Franklin family!

January 10, 2025

Very professional courteous and they get the job done. They treat customers like family making them feel accepted and welcomed. More

by pearlbraboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaron
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Jan 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pearlbraboy, we're glad you had such a wonderful experience with us! Thank you for your kind words! We’re delighted to hear that you felt welcomed and appreciated during your visit. At Jeremy Franklin Automotive, we strive to treat every customer like family, ensuring a professional and friendly experience every step of the way. Your satisfaction is our top priority, and it means the world to us that you took the time to share your experience. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

January 10, 2025

I have been a faithful friend/customer a Jeremy Franklin automotive since I began driving. They treat you like family and always provide quality products as well as customer service. They have a life time c More

by trevonwilliams816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Trevonwilliams816, thank you so much for your loyalty and trust over the years! It means the world to us that you’ve chosen Jeremy Franklin Automotive as your go-to dealership since you began driving. Treating our customers like family and providing quality service and products is what we strive for every day, and it’s incredibly rewarding to hear that we've earned your continued support. Having you as a lifelong customer is truly an honor. If there’s ever anything you need, we’re always here for you. Thank you for being part of the Jeremy Franklin family!

January 03, 2025

Everyone at Jeremy Franklin's is kind and courteous, and very informative. From the salesman to financing. More

by Tina Brant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Manley
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tina Brant, thank you so much for the positive review and for your kind words! We’re delighted to hear that your experience with our team, from sales to financing, was both informative and pleasant. Providing courteous and professional service is our top priority, and it’s wonderful to know we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Jeremy Franklin Automotive—we appreciate your support!

January 03, 2025

Yes my experience was wonderful I load off my mind my last car Cadillac Escalade motor failed on me I was in straight came in no money down rode off with a nice car amazing car thank you very much the se More

by calvinjones4343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Calvinjones4343, we are glad we could help! Thank you for sharing your experience with us! We’re so glad we could help ease your worries and get you into an amazing car with no money down. It’s our goal to provide excellent service and make the car-buying process as smooth and stress-free as possible. Enjoy your new ride, and thank you for choosing Jeremy Franklin Automotive. If you ever need anything, we’re here for you!

January 02, 2025

Cal was great and the service was done quickly and exactly as expected. Thank you! More

by ASHD_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ashd_12, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your kind words! We’re delighted to hear that Cal provided you with excellent service and that everything was completed quickly and just as expected. Providing efficient and reliable service is our top priority. We appreciate your support and look forward to assisting you again in the future. Thank you for choosing Jeremy Franklin Automotive!

January 02, 2025

I love Jeremy Franklin Mitsubishi of Kansas City! !! The Automotive Service is really great! Thanks! More

by emma67378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Emma67378, we really appreciate your feedback! Thank you for your wonderful review! We’re so glad to hear you love Jeremy Franklin Mitsubishi of Kansas City and that our automotive service met your expectations. Providing top-notch service is our priority, and we’re grateful for your kind words. Thanks for being a valued part of our family—we look forward to serving you again in the future!

January 02, 2025

Took care of everything I needed. The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Frankli More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

January 02, 2025

Great Dealership with friendly and knowledgeable employees. My recent visit to have my Outlander serviced was quick and effortless on my part, was a good experience. More

by larrystorer1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Larrystorer1551, thank you so much for the positive review! We're thrilled to hear that your recent service visit for your Outlander was quick and effortless. Providing friendly, knowledgeable service and ensuring a hassle-free experience is what we strive for every day. We appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Safe travels, and thank you for being part of our family!

December 31, 2024

I really like Jeremy Franklin. I just wasn't sure about the total. I got a text that there was a oil change for 52.5o and got charged over 90 dollars. More

by russell.otte222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Russell.otte222,Thank you for sharing your feedback and for being a valued customer. We’re glad to hear you like Jeremy Franklin Automotive! Regarding your concern about the pricing, we apologize for any confusion. The $52.50 text promotion may not have included additional items such as taxes, fees, or recommended services specific to your vehicle’s needs during your visit. We strive to provide clear communication about pricing, so if there’s ever a question, please don’t hesitate to ask—we’re happy to explain every detail. Feel free to reach out directly, and we’ll gladly review your invoice together to ensure everything is accurate. Thank you again for bringing this to our attention, and we look forward to serving you in the future!

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