Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.4
233 Reviews
Call Service Center (816) 523-6900

233 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

Sort by
May 10, 2025

There were a few little things I didn't appreciate during my buying experience but nothing that would keep me from coming back. First off, I found out a month after my purchase that my car never had an inspe More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember sales guys name
Report | Print
May 09, 2025

Courteous information Timeliness cost all vary good. Recommend to anyone. Thanks for Great Services. Excellent More

by cecespears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Report | Print
May 06, 2025

They have always been extremely friendly. Explains what they are going to do on my vehicle. Prompt and efficient service. More

by d.traylor
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 06, 2025

Always experienced Fast and friendly service! No problems getting an appointment and everyone is always so nice. More

by 3divas4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 06, 2025

My experience was good. My car is fixed, so I can't complain Lit, nice, fun More

by jaywillis816
Recommend Dealer
Yes
Report | Print
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jaywillis816, we appreciate you taking the time to leave us this great review! We're glad to hear your experience was good and that your car is all fixed up. We appreciate you choosing us and look forward to helping you again in the future—stay lit, and drive safe! Thank you, and have a fantastic day!

May 05, 2025

It was nice ce Everything was clean and the attendant was very nice Great job! More

by Sharon GG
Recommend Dealer
Yes
Report | Print
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Sharon Gg, thank you; we appreciate your feedback! Thank you for the kind words! We're so glad you had a nice experience and that everything met your expectations. We'll be sure to pass along your compliments to our team, especially the attendant who helped you. Great customers like you make our day!

May 03, 2025

They do their job with satisfaction If someone needed a car I would direct them to Jeremy franklin More

by AKINYINYABAR
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akinyinyabar, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! We're glad to know you were satisfied with our work, and we truly appreciate your willingness to recommend us to others. It means a lot—hope to see you again down the road!

April 30, 2025

Okay ? ? I m impressed with the work they did on my car when I didn't know what to do More

by AKINYINYABAR
Recommend Dealer
Yes
Report | Print
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akinyinyabar, we're happy to hear you had such a positive experience with our team! Thank you for the review! We're so glad we could help when you weren’t sure what to do, and we’re thrilled to hear you’re impressed with the work we did on your car. We're always here when you need us! Thank you, and have a fantastic day!

April 28, 2025

I had an appointment & I got in & got out they went above & beyond.& Very friendly More

by uplzpray4royce2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman name. I forgot
Report | Print
May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Uplzpray4royce2day, thank you so much for your kind words! We're thrilled to hear that your appointment went smoothly and that our team went above and beyond to take care of you. Providing friendly and efficient service is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

April 28, 2025

Got 30 day tag and didn't get title back until tags ran out inspection was outdated too More

by RENEEMILTON045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry from B's was salesman5 stars
Report | Print
May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Reneemilton045, We appreciate your feedback and apologize for the inconvenience you experienced with the timing of your title and inspection. This is certainly not the level of service we aim to provide, and we understand how frustrating that must have been. Please reach out to us at (816) 523-6900 so we can look into your situation further and work toward making things right.

1
2
...
24