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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.7
550 Reviews

550 Reviews of Shottenkirk Honda of Huntsville - Service Center

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May 04, 2024

Every staff member was friendly and courteous. I appreciate the ride to and from a restaurant that was close by. They completed the service in a timely manner. More

by Oz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith - the driver
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May 06, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with Justin, Keith, and our service team. We're glad to hear we delivered such a great experience!

Helpful
May 03, 2024

Great clean atmosphere ! Pleasant and courteous employees. Complete explanations of service by knowledgeable Service personnel. More

by VCKANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

Helpful
May 03, 2024

As always, diagnose the problem straightaway, Scott told me the issues, the repair options and kept me informed as the mechanics repaired the van. A good job and wonderful service More

by JACK.M.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Shottenkirk Honda of Huntsville responded

Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

Helpful
May 03, 2024

So far Michael, Sami and Justin have been so helpful. If I have a concern, they take care of it ASAP, and they are fun to talk to as well. And they called out the mechanic from the back (I know he was More

by BETHRYBERG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Shottenkirk Honda of Huntsville responded

Beth, Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Michael, Justin, and Sami appreciate your business and hope to see you again soon!

Helpful
May 02, 2024

I always have a great experience with Honda. Every one is nice, helpful and professional. More

by LINDA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 02, 2024

What missed was to be informed about the tire warranty plan. I was not asked if I wanted it or not. Other than that, all good. More

by NEI.CHIARADIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're sorry you were not informed about the tire warranty plan. Thank you for choosing Shottenkirk Honda of Huntsville; we look forward to having you as a valued customer for many years to come!

Helpful
May 02, 2024

As always, I was greeted quickly and courteously. I was given a time frame for the work to be completed. Scott is the utmost professional. Everyone there does a great job of showing they really care More

by RTRAVERS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Cianciotto
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May 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

Helpful
May 01, 2024

Got to my car fast and ready to go fast for my scheduled car maintenance. More

by CTALLEY12
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
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May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

Helpful
May 01, 2024

JR always takes great care of me. Been servicing my vehicle for over 15 years. More

by JIMMYMCCOLPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jimmy, and for taking the time to leave us this wonderful feedback!

Helpful
May 01, 2024

Great experience! Friendly advisor who took care of me promptly. I’ll definitely be back again. More

by RLTALLY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

Helpful
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