Jerry Ulm Chrysler Dodge Jeep Ram

Five Stars Across The Board! I came to Jerry Ulm looking to purchase a Jeep Cherokee Trailhawk last week. Kyle Sperry met me in the parking lot and answered all of my questions. ( I came to Jerry Ulm looking to purchase a Jeep Cherokee Trailhawk last week. Kyle Sperry met me in the parking lot and answered all of my questions. (Trust me, I had a lot.) We took one on a test drive and I was sold on it in 5 minutes! Kyle introduced me to his colleague, Demontric Doddles and together they made the entire car buying process as smooth as possible. The car buying process is known for being stressful and confusing, but I can honestly say this is the first time I actually enjoyed purchasing a car. I have already recommended Kyle and "D" to several friends looking to purchase a new car...and when my girlfriends is ready for her Rubicon, we'll be back! Thank you both so much! I am loving my Cherokee! More

Always Beating Expectations ! My wife and I are in Hernando Beach Fl.. We have purchased there before and, as always, our expectations are exceeded. The friendliness, professionali My wife and I are in Hernando Beach Fl.. We have purchased there before and, as always, our expectations are exceeded. The friendliness, professionalism, selection, and the most important pricing is second to none. No buyers remorse, seconds thoughts, and thing else that goes along with the purchase of a vehicle. Mr. Falcone runs a top notch operation. More

Inexperienced!!!!!!!!!! Very inexperienced management,way overpriced vehicles,Ridiculous dealer fee at 1000 dollars.Take the drive to Lakeland Dodge and you will save 4 to 5 Very inexperienced management,way overpriced vehicles,Ridiculous dealer fee at 1000 dollars.Take the drive to Lakeland Dodge and you will save 4 to 5 thousand dollars,and actually be talked to like an adult by professional managers More

Bought my first car Great salesmen great energy at the dealership they help me purchase my first car that was the right fit and price for me. Overall great experience Great salesmen great energy at the dealership they help me purchase my first car that was the right fit and price for me. Overall great experience More

Baby Blue Jeep Sahara If I can avoid sales car experiences at all cost .... I would. But I really enjoyed working with this dealership. Everyone is extremely personable and If I can avoid sales car experiences at all cost .... I would. But I really enjoyed working with this dealership. Everyone is extremely personable and surprisingly so..... seem genuine and honest. I believe that I got a really good deal on my Jeep Wrangler. I am not an easy lady to work with. I know what I want, at the price I want, with coverage I want. This dealership was able to get me those things and I’m not sure I would have got that else where. And on top of that they made it an enjoyable experience. Jordi called me after an online inquiry and asked what I wanted. And He had it ready for me when I got there. Joaquin took over from there and didn’t pressure, was very patient, understanding and honest. He actually went above and beyond. I traded in my old Jeep and believe they gave me a really good price. Even when the manager came to talk to me he worked with me on minor details and big details. Finally Albert our finance guy was great. Patient and funny. Overall I’m very happy with my purchase and experience. Thanks guys. Hope the customer service continues to be great when I get serviced by them as well! More

Closing was a real let down! I purchased a used car late on a Sunday. I agreed on price and signed, planning on returning next AM to complete sale. I was held waiting to get into I purchased a used car late on a Sunday. I agreed on price and signed, planning on returning next AM to complete sale. I was held waiting to get into finance office for over an hour. The car was ready to go, and so was my friend that drove me there from over an hour away. The delay caused us to drive home at rush hour, in a car that I wasn’t yet comfortable with (Challenger R/T Scatpack Shaker 6.4L...unbelievably perfect!). I asked for my $50 Visa gift card that was offered on Carfax for coming to test drive at your dealership... which led to sale! I was told that “it’s a lotta paperwork, and takes a long Time to fill it out, then you have to wait for it to Come in the mail. All while I was being delayed For that hour! I left there angry, hot, hungry and Just plain mad. I parked the car and didn’t even look at it for 2 days! But wait, there’s more! After the manager and I finished negotiating The price, the next day when I finally got into Finance office, I was told of remaining warranty, was given a low coverage option and A very expensive option or the remaining option of remaining factory warranty and lifetime drive train! The prices were so far separated and smaller font, you damned near missed them! Their were six to seven other Options, was told to sign where indicated, so we can get you out of here! That maneuver added thousands to my total! I still haven’t seen paperwork to know what I paid! Then I was handed a plastic chip (which I have no use for!). I asked To have it printed with paper and ink copy, and they said that the printer wasn’t working, but he promised to overnight express mail it to me. That was a was 3 days ago and I haven’t seen it Yet! So Mr. Jerry Ulm, I ask you, How can you make up to me the inconvenience of your team’s misdeeds? I gave you a great review on The first day, but next day doesn’t even have Anything good. Just typical dealership annoying crap! Thanks for listening, I look forward to your response. More

Great service, Very helpful and very pleasant to work with. They made the buying process very simple. James was incredibly friendly and a pleasure to work with. Very helpful and very pleasant to work with. They made the buying process very simple. James was incredibly friendly and a pleasure to work with. More

Johns New Car We worked with Noah- he was very professional, polite and knowledgeable. We plan to use the service department to take care of our new car! We will de We worked with Noah- he was very professional, polite and knowledgeable. We plan to use the service department to take care of our new car! We will definitely be a repeat customer at Jerry Ulm - More

Great Experience! Noah was wonderful and I definitely recommend working with him. Noah and the Jerry Ulm team were able to get me into an amazing Renegade despite many Noah was wonderful and I definitely recommend working with him. Noah and the Jerry Ulm team were able to get me into an amazing Renegade despite many obstacles. I am very thankful for their help and would absolutely return in the future. More

This was a great experience and everyone was friendly and su Ryan was my sales rep and he was very friendly and helpful. The whole experience was great and seemed less time consuming that normal. I would have Ryan was my sales rep and he was very friendly and helpful. The whole experience was great and seemed less time consuming that normal. I would have liked a yeti cooler or at least a mug for my son! More