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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,638 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,638 reviews

February 03, 2026

I had been browsing around many dealerships and looked at several vehicles. I am so pleased with this purchase. Mark did an awesome job setting up the sale and wasn't pushy like most dealerships. Jerry Ward More

by cfisette90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Jerry Ward Autoplex responded

Thank you for sharing your experience. We’re glad Mark helped you find the right Chevrolet Trailblazer and made the process comfortable. We look forward to assisting you again.

January 28, 2026

The final dill was $900 higher than the estimate for a straightforward problem. The arrival time for the part was underestimated More

by mwfowlerjdmd
Recommend Dealer
No
Employees Worked With
Service desk
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Jan 31, 2026 -

Jerry Ward Autoplex responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 21, 2026

We bought our first vehicle from here in November and will most definitely be back to buy more. Mark made it so easy and we were in and out in no time. Very professional and everyone was extremely frie More

by amburgeyjennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2026 -

Jerry Ward Autoplex responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jerry Ward Autoplex.

January 10, 2026

Norman did a great job checking finance rate . Everyone there made sure they knew what we wanted and how much we could pay. More

by strain.b
Recommend Dealer
Yes
Employees Worked With
Norman Lee
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Jan 11, 2026 -

Jerry Ward Autoplex responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jerry Ward Autoplex to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2026

I didn't get my check off sheet when techs check fluids and wear and tear More

by Miss wilson
Recommend Dealer
Yes
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Jan 07, 2026 -

Jerry Ward Autoplex responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Miss Wilson, feel free to contact us at your convenience.

January 04, 2026

Excellent I am so thankful I ask Todd to help me! My experience was so easy and I found exactly what I wanted. More

by kara.vincent
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
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Jan 05, 2026 -

Jerry Ward Autoplex responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2025

They have the best staff , and are very helpful . And go all out to find what you're looking for and the price range you want More

by tasmoore78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Jerry Ward Autoplex responded

Thank you for choosing Jerry Ward Autoplex. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 29, 2025

He has been in contact with me for two months over vehicles and I am going through a divorce and I've been without a vehicle. He helped me find something that I can afford and decent. He went above an More

by callen060512
Recommend Dealer
Yes
Employees Worked With
Mark Breeden
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Nov 30, 2025 -

Jerry Ward Autoplex responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2025

Fast, no hassle, very nice and easy transaction One of the best vehicle buying experiences I have ever had More

by burger0373
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Report | Print
Nov 26, 2025 -

Jerry Ward Autoplex responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2025

We have recently bought two vehicles from them. Both times we have received excellent care. The process was easy and quick. We have and will continue to refer everyone we know to them. More

by Adbrubake
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2025 -

Jerry Ward Autoplex responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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