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Jerry Ward Autoplex
Union City, TN
1,595 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,595 reviews
Verified Customer
August 14, 2025
I enjoyed my whole experience with this dealership. Mr. Norman Lee treated me with the utmost kindness and led me through the purchase of my 2024w Toyota Corolla with ease. I will recommend this deal Mr. Norman Lee treated me with the utmost kindness and led me through the purchase of my 2024w Toyota Corolla with ease. I will recommend this dealer to anyone and am completely satisfied with my experience. More
by Scottdh71
Employees Worked With
August 12, 2025
It was a dream working with the guys at JWA. I am very happy with my purchase! They answered all of my questions and never once made me feel rushed. The icing on the cake was the Chrisitan music I am very happy with my purchase! They answered all of my questions and never once made me feel rushed. The icing on the cake was the Chrisitan music playing in the lobby. We will be repeat customers! More
by Katelyn
June 20, 2025
Great atmosphere. Great people. All around great experience. Would recommend to anybody buying a vehicle. Great people. All around great experience. Would recommend to anybody buying a vehicle. More
by Millerday50
June 18, 2025
They were very nice and very kind to me and delivered my car on time car on time More
by walshchristy8
June 04, 2025
DEVIN was great I would highly recommend anyone looking for a vehicle to check out jerry ward for a vehicle to check out jerry ward More
by shalmoff
May 31, 2025
Great place to buy a new or used car. Always get great service from Norman and his team! Always get great service from Norman and his team! More
by Katie&Bruce
May 31, 2025
Everyone was friendly and helpful. Norman showed me vehicles he knew I would be interested in.Norman and the rest of the team did everything they could to make sure I got the price and Norman showed me vehicles he knew I would be interested in.Norman and the rest of the team did everything they could to make sure I got the price and payment I wanted. More
by strain.b
Employees Worked With
Norman Lee
May 31, 2025
My recent experience at Jerry Ward Autoplex was outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. Th outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. They absolutely delivered! Their commitment to finding a way for me to comfortably afford my dream vehicle was truly impressive. They navigated the process with expertise and genuine care, making what can often be a stressful experience feel remarkably smooth and positive. I couldn't be more pleased with the outcome and the exceptional service I received. More
by Brittany Ivester
May 29, 2025
Service was great, found a great first car for myself. They knew what would fit instantly based off my price range and likes. They knew what would fit instantly based off my price range and likes. More
by Austin
