Jerry Ward Autoplex
Union City, TN
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Everything was a smooth, stress free experience. ... from the test drive to the trade in and financing for my Ford F-150 and Norman, Parker, Todd, and Mike provided world class customer service alon ... from the test drive to the trade in and financing for my Ford F-150 and Norman, Parker, Todd, and Mike provided world class customer service along with a smooth low pressure transaction. More
Answer your questions and always explain what they are doing. Ready to get you taken care of. doing. Ready to get you taken care of. More
My experience at the dealership was good. No sales pressure. I knew what I wanted and after I drove the vehicle I was ready to purchase it. On my end everything lined up financially so there No sales pressure. I knew what I wanted and after I drove the vehicle I was ready to purchase it. On my end everything lined up financially so there was no delay in getting financed. I was in and out in about 2 hours. More
Bought 2nd car from them! ! Great team & great service!looking forward to more - Angela Jones ! Great team & great service!looking forward to more - Angela Jones More
Great experience! We love Jerry Ward and his salesmen, as well as Mike Ayers. Staff is always friendly and go out if their way to help their customers. Jerry Ward Auto We love Jerry Ward and his salesmen, as well as Mike Ayers. Staff is always friendly and go out if their way to help their customers. Jerry Ward Autoplex is the best. More
Great salesmen, excellent owner, and Great service department. I do all business there when it comes to my automobiles trade and services. department. I do all business there when it comes to my automobiles trade and services. More
Exceptional Experience at JerryWard Autoplex! If you’re looking for a dealership that actually treats you like a person rather than just another commission check, look no further than JerryWard If you’re looking for a dealership that actually treats you like a person rather than just another commission check, look no further than JerryWard Autoplex! We recently purchased a vehicle there, and the entire process was seamless, transparent, and—dare I say—actually enjoyable. Buying a car can be stressful, but these three gentlemen made all the difference: Mark (Sales): Mark was fantastic to work with from the jump. He took the time to listen to exactly what we were looking for and never made us feel rushed. His product knowledge was top-notch, and he was incredibly patient as we weighed our options. Jason (Sales Manager): Jason stepped in to ensure everything was moving smoothly. You can tell he runs a tight ship focused on customer satisfaction. He worked alongside Mark to make sure we found the right car at a price that made sense for us. Mike (Finance Manager): Let’s be honest, the "finance office" is usually the part people dread. However, Mike was a breath of fresh air. He was patient in explaining our options and worked hard to get us the best possible terms without any high-pressure tactics. Why We Recommend Them The standout theme of our visit was patience! We never felt "pushed" into a deal. Instead, Mark, Jason, and Mike worked as a cohesive team to make sure we were 100% comfortable with our decision. It’s rare to find a dealership where everyone from the showroom floor to the back office is on the same page regarding customer service. We are thrilled with our new car and even happier with the experience we had getting it. I highly recommend JerryWard Autoplex to anyone in the market for a new ride! More


















