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Jerry Ward Autoplex

Union City, TN

4.9
1,657 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,657 reviews

May 22, 2026

Everything was a smooth, stress free experience. ... from the test drive to the trade in and financing for my Ford F-150 and Norman, Parker, Todd, and Mike provided world class customer service alon More

by jmwicker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Lee, Parker Dobson
May 22, 2026 -

Jerry Ward Autoplex responded

It’s great to hear that the process from test drive through financing went smoothly for your Ford F-150. Norman, Parker, Todd, and Mike are pleased they could offer low pressure, top-notch service. Enjoy your F-150 and safe travels!

May 15, 2026

Straight to the point no time wasted and got what I needed Straight to the point got what I needed and really no complaints More

by taven.booker55
Recommend Dealer
Yes
May 15, 2026 -

Jerry Ward Autoplex responded

Thank you for bringing your Chevrolet Malibu in for service. We’re pleased our team could deliver efficient, no-nonsense care and get everything sorted without delay. Please reach out if we can help again.

May 15, 2026

Answer your questions and always explain what they are doing. Ready to get you taken care of. More

by cri12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Jerry Ward Autoplex responded

Thank you for highlighting our team’s clear explanations about your Chevrolet Colorado service. It’s great to hear our staff was ready to take care of your needs. We look forward to assisting you again.

May 14, 2026

My experience at the dealership was good. No sales pressure. I knew what I wanted and after I drove the vehicle I was ready to purchase it. On my end everything lined up financially so there More

by awcoley1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Jerry Ward Autoplex responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jerry Ward Autoplex.

May 13, 2026

Bought 2nd car from them! ! Great team & great service!looking forward to more - Angela Jones More

by angimjones123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Jerry Ward Autoplex responded

Thank you for choosing us again for your Jeep Compass. We’re glad our team delivered the great service you expect. Jerry, Todd, Mark, and Parker look forward to helping you with your next vehicle.

May 09, 2026

He has always done us right He will find you something if he don't have it More

by coopersmom27
Recommend Dealer
Yes
Employees Worked With
Jerry
May 09, 2026 -

Jerry Ward Autoplex responded

It’s wonderful to hear our service advisor consistently finds the right solution for your Ram. We appreciate your five-star review and your continued trust in our team.

May 06, 2026

Great experience! We love Jerry Ward and his salesmen, as well as Mike Ayers. Staff is always friendly and go out if their way to help their customers. Jerry Ward Auto More

by Miller
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
May 06, 2026 -

Jerry Ward Autoplex responded

It’s wonderful to hear you enjoyed such a positive visit and that our team went out of their way to help. Mike will appreciate knowing he made a difference. Thank you for choosing a used Chevrolet, and we hope to welcome you back soon.

April 24, 2026

Excellent service The service was very professional with Mr Jerry Ward and Chris Copeland excellent technician More

by catherinelester71
Recommend Dealer
Yes
Employees Worked With
Jerry ward and Chris Copeland
Apr 24, 2026 -

Jerry Ward Autoplex responded

Thank you for choosing us for your GMC Canyon service and for sharing your feedback. We’re pleased that our technicians delivered a professional service during your visit. We appreciate your five-star rating and look forward to assisting you again.

April 16, 2026

Great salesmen, excellent owner, and Great service department. I do all business there when it comes to my automobiles trade and services. More

by grantblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Copeland, Jamar
Apr 16, 2026 -

Jerry Ward Autoplex responded

Thank you for highlighting our sales team, owner Jerry, and the service department. We appreciate your continued trust in handling your trades and maintaining your Buick Encore. We look forward to assisting with your future automotive needs.

April 11, 2026

Exceptional Experience at JerryWard Autoplex! If you’re looking for a dealership that actually treats you like a person rather than just another commission check, look no further than JerryWard More

by cgssbinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Jerry Ward Autoplex responded

What a pleasure to hear your purchase of the Nissan Sentra was seamless and transparent. We’re glad Mark’s attention, Jason’s guidance, and Mike’s clear financial overview made the process comfortable. Thank you for recommending us and enjoy every mile in your new car.

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